amdan Posted May 14, 2018 Share Posted May 14, 2018 Just looking at my Bryston amp makes me feel good. The twenty year guarantee on the amp is outstanding. I have read that they have fixed amps out of warranty for free. Support requests are very promptly answered though it had been a while since I tested this. Any other manufacturers that make the grade? 1 Link to comment Share on other sites More sharing options...
Volunteer sir sanders zingmore Posted May 14, 2018 Volunteer Share Posted May 14, 2018 Sanders Sound Systems have a lifetime warranty on their amps and panels Link to comment Share on other sites More sharing options...
Satanica Posted May 14, 2018 Share Posted May 14, 2018 Legend Acoustics get a for sales and support service from me. 1 1 Link to comment Share on other sites More sharing options...
Snoopy8 Posted May 14, 2018 Share Posted May 14, 2018 Gieseler Audio, SGR Audio . Nice people producing outstanding products backed up by good service. 1 Link to comment Share on other sites More sharing options...
Guest yamaha_man Posted May 14, 2018 Share Posted May 14, 2018 (edited) I purchased a pair of (secondhand) SGR speakers some months ago. Upon getting the home they developed an intermittent problem which seen one speaker lose volume. Called Stuart regarding the issue and he told me to bring them in. Within a week he had nutted out the problem, a faulty resistor from memory. Hard to find and certainly nothing to do with the design of the speakers. When I went to pick them up he wouldn't have a bar of me paying for his efforts. Now to me, this is someone who stands by his product! Top marks to @SGR on a impeccable service and absolute quality product! Edited May 14, 2018 by yamaha_man Link to comment Share on other sites More sharing options...
s7e6e Posted May 16, 2018 Share Posted May 16, 2018 Both Naim and Cyrus have an outstanding reputation for backing up all of their products. Link to comment Share on other sites More sharing options...
sjay Posted May 16, 2018 Share Posted May 16, 2018 PMC UK has been awesome to deal with, including when the local distributor was being a lazy ass Link to comment Share on other sites More sharing options...
joz Posted May 16, 2018 Share Posted May 16, 2018 Another shout out for SGR. My external active crossover kept going into protection. Before I made the call I made sure to trouble shoot all the options but eventually it was a call to Stuart. Anyhow took it to the factory left it. Received all call saying it was all sorted. Nothing wrong with the product other than a small spider had decided to make its nest inside and kept shorting the unit out. Now the unit is about 5+ years old as a guess. Diagnosed and fixed, GRATIS! SGR= LEGENDS! 1 Link to comment Share on other sites More sharing options...
930turbo Posted May 25, 2018 Share Posted May 25, 2018 (edited) Audio Research corporation , VPI Industries , Michell Engineering , Kuzma ,Synergistic Research , Shunyata , Benz Micro , Lyra and Duntech audio , they all stand behind they’re product . That’s why I remained loyal to these companies. Edited May 25, 2018 by 930turbo 2 Link to comment Share on other sites More sharing options...
frankn Posted May 25, 2018 Share Posted May 25, 2018 (edited) SME - for continuing support for anything they've made. Quad service department UK - same. Alvey - fixing anything on their reels for nix.... sorry wrong forum Edited May 25, 2018 by frankn 1 Link to comment Share on other sites More sharing options...
Stump Posted May 25, 2018 Share Posted May 25, 2018 Vaf have a 10 year warranty on there speakers.I did have a issue couple of year ago and they sent out the Speaker Developer Designer of the Vaf I-66s to check out the issue.Cant get much better then that ! Stump Link to comment Share on other sites More sharing options...
amdan Posted May 25, 2018 Author Share Posted May 25, 2018 Wow. That's a long list. Good on @SGR. Lots of votes there. I can't agree with the VPI nomination based on my own experience. Great to see so many good brands out there. Fixing a product for free is definitely a case of standing behind the product. Link to comment Share on other sites More sharing options...
Snoopy8 Posted May 25, 2018 Share Posted May 25, 2018 On 15/05/2018 at 7:35 AM, Snoopy8 said: Gieseler Audio, SGR Audio . Of dear, I was wondering what the "?" was and it looked like I was questioning them, not giving them a thumbs up. I then saw the same "?" in a previous post as well. It looks like we have lost the emoji. Agree SGR are legends. Remember this ? It shows the people behind the company. Link to comment Share on other sites More sharing options...
Guest DarkNark Posted May 25, 2018 Share Posted May 25, 2018 Gieseler Audio Bought a second hand Klien DAC that I was having trouble with when I plugged it in. Clay helped me try to troubleshoot it, and in the end offered to look at it for me on his test bench and repair it for free. Luckily I discovered on the day I was going to post it to him it was a software glitch on my end and nothing wrong with the Klien. Would have had plenty of egg on my face, with Clay tearing his hair out, trying to recreate the problem on his test bench. Link to comment Share on other sites More sharing options...
Guest glakey Posted May 26, 2018 Share Posted May 26, 2018 VAF, SGR, Ambience - all absolutely brilliant to deal with over the years, thoroughly professional. Link to comment Share on other sites More sharing options...
JSmith Posted May 26, 2018 Share Posted May 26, 2018 On 25/05/2018 at 6:07 PM, 930turbo said: Duntech audio +1 for Duntech/Orpheus JSmith Link to comment Share on other sites More sharing options...
Andrews_melb Posted May 26, 2018 Share Posted May 26, 2018 Graham Slee - not only does his company lend out the products they make for a free home trial, he also personally answers emails with questions regarding such product. He also seems to vist his own internet site forum a bit to help out with questions. Link to comment Share on other sites More sharing options...
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