Bill173737438 Posted June 8, 2020 Share Posted June 8, 2020 When you turn on the tv it comes up a blue screen with installing updates then when the progress bar hits 100 percent the tv automatically turns off then you turn tv back on and same thing over and over Link to comment Share on other sites More sharing options...
pwstereo Posted June 8, 2020 Share Posted June 8, 2020 I don't know your TV is responding to control input during this update loop. https://help.kogan.com/hc/en-us/articles/360001953028-Factory-Reset-Smart-TVs https://help.kogan.com/hc/en-us/articles/360001935427-Factory-Reset-Non-Smart-TVs-TV-DVD-Combos Have you tried a cold power reset? https://help.kogan.com/hc/en-us/articles/360001933187-TV-Troubleshooting-Guide-#h_9a693805-4d07-4ff7-864d-fea770b80c07 Another idea might be to check the offline update procedure - download update file to USB drive - copy unzipped update file to a USB thumb drive - insert USB thumb drive in TV - power on TV (perhaps with a button press combo to initiate the update procedure) https://help.kogan.com/hc/en-us/articles/360001933187-TV-Troubleshooting-Guide-#h_1090e17f-5550-43aa-be7c-94187cad6b68 Link to comment Share on other sites More sharing options...
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