tbln Posted March 24, 2014 Posted March 24, 2014 Just called this morning and it seems that all enquiries for iparcel/wmg are now to be directed to lindagoh@wmg-group.net.
etnt Posted March 24, 2014 Posted March 24, 2014 Strange, I was given the email shankar@wmg-group.net instead. Called less than 5min ago. So to be kiasu and kiasi, email both!!!!!
tbln Posted March 25, 2014 Posted March 25, 2014 After not receiving any response, called again just and am now directed to send to shankar@wmg-group.com instead. Let's see if it works this time!
etnt Posted March 25, 2014 Posted March 25, 2014 Doesn't work, I kiasu and emailed both of them, non replied.
Icey2208 Posted March 25, 2014 Posted March 25, 2014 Hi guys, Anyone receives their items or any update given on this issue..
tiktokape Posted March 25, 2014 Posted March 25, 2014 Strange, my item was shipped via iparcel on 13 Mar, reached me on 21 Mar. It should be within affected period as you guys.
Dpoh Posted March 25, 2014 Author Posted March 25, 2014 Think it was for this particular batch. Can't be a coincidence that so many bros here encounter this , doesn't look like its random detainment .
Icey2208 Posted March 25, 2014 Posted March 25, 2014 hi Yanfen frm wmg-group call me this afternoon to informed that my item will be sent to MDA tomorrow morning and a total of 4pallet of media items altogether including board game n pop up books.. she told me that the customs siow on for this particular shipment the whole batch... cross fingers...
ghosthack Posted March 26, 2014 Posted March 26, 2014 Well, it's not just for the 4th March shipment. Apparently, they have been randomly but frequently detaining many shipments this MARCH. No prizes for guessing why... :-[ Just recap again for all the bros, all media items will have shrink-wrap and packaging removed so it would be easier for MDA to inspect. So many grubby hands on our items... Feel for those who ordered LE box sets or items.
arcustic Posted March 26, 2014 Posted March 26, 2014 I have emailed back the form to YanFen of WMG last Friday and provided a copy of my passport instead of my IC. The package arrived today.....unopened and no classification from MDA
dXter Posted March 26, 2014 Posted March 26, 2014 So meaning end of financial year, ICA have KPI to meet ah?
etnt Posted March 26, 2014 Posted March 26, 2014 I have emailed back the form to YanFen of WMG last Friday and provided a copy of my passport instead of my IC. The package arrived today.....unopened and no classification from MDA I also email them back, but so far still MIA.
canoli Posted March 26, 2014 Posted March 26, 2014 hi Yanfen frm wmg-group call me this afternoon to informed that my item will be sent to MDA tomorrow morning and a total of 4pallet of media items altogether including board game n pop up books.. she told me that the customs siow on for this particular shipment the whole batch... cross fingers... so if we didn't sign that disclaimer form MDA cannot open the packages? traditionally, the sequence runs like this: 1. ICA detains package(s) 2. ICA h/o to MDA 3. MDA informs through forwarder/shipping agent to consignee of the impending action & payment 4. After viewing (vetting ha ha) consignee receives correspondence and proceeds to MDA office for collection & payment if the items are deemed permissible for consumption in SG seems this instance the sequence(s) are all in disarray.... leaving us all very dismayed.
arcustic Posted March 27, 2014 Posted March 27, 2014 I also email them back, but so far still MIA. [/quot I also email them back, but so far still MIA. Bro, hope yours will arrive soon.
etnt Posted March 27, 2014 Posted March 27, 2014 04:53 PM PDT Maureen(Amazon): My supervisor says, we need to push IPARCEL abouth this Their tracking information is not accurate most of the times He will filled a ticket 04:53 PM PDT Maureen(Amazon): to the shipping team and push on IPARCEL a little From Amazon when I asked them about my last boardgame shipment. Oh well, just hoping the next few shipments dun kenna iparcel again.
tbln Posted April 1, 2014 Posted April 1, 2014 After the last notice of custom clearance on 4 February, I finally received the delayed parcel yesterday :o 3 weeks off the delivery date. No additional action on my part was taken for this miracle to happen, except dropping a mail to wmg to enquire about my parcel. There is hope yet. Let us not be too quick to ask for a refund from Amazon. ;D
ghosthack Posted April 4, 2014 Posted April 4, 2014 Bad news... bros who are affected by this recent stringent check. Game of Thrones is totally banned. It also seems that only WMG is affected. Anyone else having different outcomes?
Count Posted April 7, 2014 Posted April 7, 2014 My IParcel shipment is still held up. One blu ray (Ghostbusters) and a couple of other non-movie items. This is getting ridiculous. And for those affected, pls don't ask Amazon for refunds. Do it too often, and before long the free shipping deal to Singapore will be cancelled. Don't bite the hand that feeds you. Parcel will surely arrive, just a question of when.
westendboy Posted April 7, 2014 Posted April 7, 2014 Yes Game of Thrones can't pass. The process now is that MDA will check and separate the "contrabands" (Fcuk those prudes!) and WMG is tasked to ship the contrabands back to Amazon. WMG told them why not shorten the process and let them take out all the GoT but MDA says NO "we don't trust you". Then WMG suggested they called us to go collect from MDA but NO "we do not want to deal with the people". So MDA I learned is doing in batches and WMG is tasked to collect and deliver to us. PS - while I was typing the above, my first parcel is delivered to my wife's office. It has Gravity 3D and GoT S3. WTF!!!!! I am so confused now but just glad I got it. My wife says the parcel seemed to be opened before.
etnt Posted April 7, 2014 Posted April 7, 2014 good for u. I've already re-added the tracking on bluray.com for GOTS3, waiting for price drop before playing the amazon shipping lottery again.
Count Posted April 7, 2014 Posted April 7, 2014 Surely MDA knows that most pple in SG simply download (illegally) GoT. Why crackdown on those buying the original blu rays and DVDs?
Peter Seow Posted April 7, 2014 Posted April 7, 2014 It's false mda does not hold up. You only need the title and invoice value. And a submission form to mda and submission to trade net and it's over. If title not approved they will inform. Process is done in 24-48 hours. We do this regularly just it's more troublesome than the normal parcels
n3wk1d Posted April 7, 2014 Posted April 7, 2014 Shoot, I just ship my GoT with Frozen and Tinker bell. Should read this before I hoot.
Icey2208 Posted April 8, 2014 Posted April 8, 2014 Hi guys, Actual delivery date is 6 March.. Finally mine just arrive today all package open including GOT 3.. to all who is still waiting hope u guys get yours soon!
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