broadbean Posted February 20, 2006 Posted February 20, 2006 I don't seem to have that problem with version 1.2.6. Did you try the left/right buttons to select the appropriate option? Will have to go home and have a look tonight.
srford Posted February 20, 2006 Posted February 20, 2006 Broadbean, I hit the button for delete, it then said confirm on the top row with a grey button symbol. If I pressed the grey button again it mostly just went back to the Timer List. I tried repeatedly to delete, 2 times it offered the confirm yes/no option but even when I was able to select yes it didn't delete. I thought that perhaps it just wasn't refreshing the screen to show it was deleted, so I tried setting a new timer to record clashing with the old time but I got the message that the time was already being used! Steve
Cogs Posted February 21, 2006 Posted February 21, 2006 Broadbean,I hit the button for delete, it then said confirm on the top row with a grey button symbol. My unit has firmware ver 1.27 and it has the same problem. What you have to do is press "OK" whan it prompts for confirmation, and then press the grey (actually, I thought it was blue - I'll look tonight) button. Hopefully 1.30 will fix this.
srford Posted February 21, 2006 Posted February 21, 2006 My unit has firmware ver 1.27 and it has the same problem.What you have to do is press "OK" whan it prompts for confirmation, and then press the grey (actually, I thought it was blue - I'll look tonight) button. Hopefully 1.30 will fix this. Cogs, I may have remembered the colour of the button incorrectly. I'll try your suggestion tonight. Thanks. Steve
broadbean Posted February 21, 2006 Posted February 21, 2006 My unit is version 1.2.6. Selecting delete will show grey circles at the end of each entry after I choose to confirm. As I scroll through the list, I can select multiple entries. Chose exit after confirming the entries. I was then offered to save the changes or not. Saving changes meant deleting the entries previously selected (or confirmed). See if it works for you.
kiwi_aus Posted February 21, 2006 Posted February 21, 2006 take it back to the shop and try and exchange it for something else, if they start to give you grief, ask them to write their name and contact details down so you can contact consumer affairs / fair trading to get details on how to complain about an item that is "not fit for purpose" ie: does not perform as advertised you have the right to an exchange or refund while its in warranty if it does not perform as advertised Hi All,I am having the exact same problem with my 160T. I have had all the programs delete 6 or 7 times in the last 6 weeks. Very frustrating. When I first contacted Teac, they informed me that they had never heard of this problem. I sent the box back to them and they upgraded the firmware to 1.29 and reset the factory settings. This didn't fix the problem. When I contacted them again they advised me that there is no current fix for the problem and that they will have to do some research to find a solution. They have informed me to simply hold onto my set top box and wait for them to find an answer. What kind of customer service is this?? The store that I purchased it from will not give a refund either, so I am stuck waiting for Teac to find an answer. The store that I purchased it from no longer stocks the 160T which makes me think that it has been recalled. I'd been interested to know how many other people are experiencing this problem, and if they have found a solution to the problem.
lachlank Posted February 22, 2006 Posted February 22, 2006 take it back to the shop and try and exchange it for something else, if they start to give you grief, ask them to write their name and contact details down so you can contact consumer affairs / fair trading to get details on how to complain about an item that is "not fit for purpose" ie: does not perform as advertisedyou have the right to an exchange or refund while its in warranty if it does not perform as advertised Thanks for you advice. The shop that I purchased it from has virtually passed the buck and have advised that Teac is untimately responsible for the replacement/refund of this unit. I am very happy with the unit itself, I think it has some great features and is very easy to use, all I want is to have it fixed. I will give it another week or so to see if R&D have any fixes for the problem before I look into other solutions. I'm hoping that the release of 1.30, as mentioned above is the solution we need. It's very frustrating that the Teac website does not actually (a) detail what version of the software you are downloading and ( what has changed since the last version. Has anbody else noticed that the 160T is disappearing from all the shops. I haven't seen it in a single store since I purchased mine. Perhaps the problem is on a major scale and they are doing a recall. Will keep you posted on my progress. P.S. I can't stress enught the value of these forums. To be told by Teac that they have not seen the problem before, then to notice that forums all over the net are discussing the problem is very reasuring.
bradh Posted February 23, 2006 Posted February 23, 2006 http://stb.teac.com.au/upgrader/pvr160t-v130test.bin Can someone advise if Finepass will upgrade frimare and how to use it? Cheers
mejimbo Posted February 25, 2006 Posted February 25, 2006 LOL . . . or rather cry . . .Teac had my 100t for 3 months! Was sent to Queensland of all places - not looked at for 2 months "apparently" . . . then "fixed" and sent back . . . they must know about this issue. . . although maybe playing the politicians game - they know about it for 100t and 120t and maybe you are first for a 160t . . As far as "fixed" . . . too soon to tell . . travelling at present - will see when I get home if the programmed recordings a)worked and b)programming still there. Not fixed. Got home 25th Feb, all programmed events gone . . sigh . . . although did record up till the 24th so something happened very recently. This is running v1.29 release on a 100t
broadbean Posted February 25, 2006 Posted February 25, 2006 mejimbo, I assume you've reset it to factory default, formatted the hard drive and tried again at some stage? Wonder if the timer settings are written to the hard drive. If that's the case, maybe the lost timers are due to corrupted files on the hard drive.
mejimbo Posted February 25, 2006 Posted February 25, 2006 mejimbo,I assume you've reset it to factory default, formatted the hard drive and tried again at some stage? Wonder if the timer settings are written to the hard drive. If that's the case, maybe the lost timers are due to corrupted files on the hard drive. Good idea - have not tried a factory reset. Have to get permission first - better half has recorded shows to be watched before I do this. Makes sense to have timer settings stored on the hard disk. Will also contact Teac re 1.30 release although I am NOT going to give the unit to them - cannot risk another 3 months stuffing around. I suspect it be a hardware issue and that is why Teac very silent on this issue. There may be no software workaround. I am also going to run the PVR from a UPS system. The PVR is running from a surge protector at present but UPS will be better. --------------------- For the benefit of bradh re Finepass quoted from elsewhere on this forum - after installing finepass on PC with USB1 port. 1. Connect the box to the PC 2. Transfer then new firmware with the finepass software 3. power down 4. power up - box boots, apparently updates itself, then turns off 5. turn it back on and it's updated. max 5 mins. ----------------------
nicksta Posted February 25, 2006 Author Posted February 25, 2006 I am also going to run the PVR from a UPS system. The PVR is running from a surge protector at present but UPS will be better.--------------------- For the benefit of bradh re Finepass quoted from elsewhere on this forum - after installing finepass on PC with USB1 port. 1. Connect the box to the PC 2. Transfer then new firmware with the finepass software 3. power down 4. power up - box boots, apparently updates itself, then turns off 5. turn it back on and it's updated. max 5 mins. ---------------------- Hi all, As most here have realised, 1.29 didn't resolve the timer even issue. I installed 1.30test and am hoping that Teac have cracked it this time. As far as the above upgrade path goes, my upgrades have not followed those steps. Here's my points on how to go about it for the first time: 1. Download 100T driver file from stb.teac.com.au. Includes Win2k and Xp driver also 2. Unzip the drivers to a known location on your computer. 3.Plug the STB into the computer you are going to use for the upgrade. 4. Computer will find STB and ask for drivers. Point to the drivers you downloaded and unzipped in steps 1 and 2. 5. Install the finepass software on your computer. Download it from here : Finepass software 6. Download the latest bin file such as the 130test file posted above, to this computer. 7. Run finepass 8. Make sure finepass is set to mp3/photo/firmware mode at the bottom right. 9. Use the directory on the top left to find the bin file and highlight that file. 10. Click Download (shouldn't that be upload?) This is where my experience differs from the above. As soon as the download is complete (takes around a minute or even less), my STB automatically reboots itself (screen goes black) and the firmware install is completed. You can check this by going to 'about the company' in the menu of the STB. Here's hoping 130 works well. Nick.
lachlank Posted February 25, 2006 Posted February 25, 2006 Just to clarify, do you mean recorded programs, or timed recordings being deleted? Also, how often did it happen? Exactly once per week?I've had mine for three weeks now, haven't seen this problem yet. My firmware version is 1.2.6. All the timers keep deleting. Totally intermitent problem. Hopefully you won't have trouble. I have now had the unit replaced. Fingers crossed it wil be ok. Does anyone have any info on the new version .30. Im interested to see what changes were made and if it is availble to download. I can confirm that version .29 does not fix the problem.
mejimbo Posted February 26, 2006 Posted February 26, 2006 oh great! Be careful out there with v1.29 (never had this issue with 1.26 btw). If a reserved recording starts while you are watching a time shifted program the bloody PVR will switch to the real time of the timeshifted program. I have not yet found a way to get back in time so to speak once this happens. Pressing timeshift will erase the previous buffer for sure. Once the buffer is lost you have lost what you have not yet watched for ever. damn damn damn I am getting sick of glitches. There may be another way to get back to the time shifted view but I have not found it yet. Why I posted this = do NOT upgrade to v1.29.
broadbean Posted February 26, 2006 Posted February 26, 2006 I thought a timed recording kills your current time shift program as confirmed elsewhere. I'm on 1.2.6. My time shift also only now gives me about 50 minutes worth. I'm sure it used to be longer...
Cogs Posted February 27, 2006 Posted February 27, 2006 about 50 minutes Yeah, mine gives me around 2 hours, depending which channel it's on. Maybe there's some fragmentation on the hard disk preventing it finding enough contiguous space for the time shift data. That's really just a guess, as I don't know how space is allocated for time shift.
srford Posted March 1, 2006 Posted March 1, 2006 Nicksta, What has been your experience with version 1.30? Regards, Steve
mejimbo Posted March 1, 2006 Posted March 1, 2006 (edited) Someone have an email address for support at Teac on Australia?. No one ever replies to the web based mail system - not that I expect this to improve with real email but . . can always live in hope. Edited March 1, 2006 by mejimbo
Cogs Posted March 1, 2006 Posted March 1, 2006 Someone have an email address for support at Teac on Australia?. stb@teac.com.au I've always received a reply within 12 hours.
Guest Spinel Posted March 2, 2006 Posted March 2, 2006 I have a different problem with the PVR-160T. When a scheduled recording is taking place while I am watching another channel, if I use the timeshift function and the scheduled recording ends during the timeshift operation I immediately lose all the time shift material. Similarly, doing a manual recording on one channel while a scheduled recording is taking place, leads to loss of the manual recording if the scheduled one ends. It is also frustrating that I am unable to schedule simultaneous recording sessions to make use of the two tuners. So far I have had no acknowledgement of my emails to Teac asking if any software update exists!
lachlank Posted March 2, 2006 Posted March 2, 2006 Just to clarify, do you mean recorded programs, or timed recordings being deleted? Also, how often did it happen? Exactly once per week?I've had mine for three weeks now, haven't seen this problem yet. My firmware version is 1.2.6.
Cogs Posted March 2, 2006 Posted March 2, 2006 if I use the timeshift function and the scheduled recording ends during the timeshift operation I immediately lose all the time shift material. My PVR160T has firmware version 1.27 and the problem it has (as others have also reported) is that it loses time shift material when a scheduled recording starts, not when it ends. Similarly, doing a manual recording on one channel while a scheduled recording is taking place What do you mean by this? AFAIK, the only way to record two channels simultaneously is to time shift and save. It is also frustrating that I am unable to schedule simultaneous recording sessions to make use of the two tuners. This unit is defined as a 1.7 tuner PVR, meaning that it doesn't have that functionality. Maybe a future firmware will enable it to become a true 2 tuner machine, but for now it isn't. So far I have had no acknowledgement of my emails to Teac asking if any software update exists! An earlier post in this thread informed us that version 1.30 was finalised and should become available for download in two weeks, which is actually Monday 6th.
mejimbo Posted March 3, 2006 Posted March 3, 2006 Not fixed. Got home 25th Feb, all programmed events gone . . sigh . . . although did record up till the 24th so something happened very recently.This is running v1.29 release on a 100t As an experiment, my PVR100t has been running ok for 6 days now on an uninterruptable power supply (battery backed filtered mains supply). Will see if the reserved recording programming survives while I am away next week. Still running v1.29 Thanks Cogs for email address . .
Guest Spinel Posted March 3, 2006 Posted March 3, 2006 (edited) What do you mean by this? AFAIK, the only way to record two channels simultaneously is to time shift and save. You can do a manual record by simply pressing the record button and it will record for the default time that you have set in your preferences. The alternative is to use the timeshift button as you say. Edited March 3, 2006 by Spinel
Cogs Posted March 3, 2006 Posted March 3, 2006 (edited) You can do a manual record by simply pressing the record button Can you do this while the unit is recording a scheduled recording? I'm going to try this tonight. I've wanted to go to bed after starting two simultaneous recordings but couldn't because I had to stop time shift when one program finished. OK - I've tried this and it doesn't work as I thought. Pressing the record button during a scheduled record brings up the same menu where you can set the duration etc, and doesn't start another record session. So Spinel, still not sure what you meant making a distinction between time shifting and manual recording during a scheduled recording. Edited March 3, 2006 by Cogs
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