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  • 2 months later...
Posted

Too little too late. Giving up on Sonos except for the soundbar and sub connected to the TV. Everything else is going. 

Posted

Yeh I lived the. Software “upgrade” period! 
 

I have Sonos in 4 zones and the software is average if I’m honest but the hardware is very good for the $$$.

 

I won’t be jumping ship anytime soon because Sonos is not the only company in the world to push out a firmware upgrade before it’s ready.

 

Sometimes you just have to ride things out before losing your ****!

  • Like 3

Posted

Ever tried to hook up wifi to a Sonos One (Gen 2) speaker? You can...if you don't have any wifi extenders in the house, anywhere, or don't use one of half-a-dozen 'incompatible' modems....... Absolute joke. Then came the software 'upgrade', which, for 4 months, rendered my internal drive with music storage invisible to the Sonos system.  When finally they rectified that (with special instructions to set up sharing privileges for the drive), the real frustration started. The Sonos One simply disappeared, regularly, and had to be factory reset and set up again, only for the same disappearing act to occur again and again. 

 

Six months of this. With Sonos, incompetence, arrogance and indifference towards customers has reached a new level. 

 

Never again.

  • Like 1
Posted
42 minutes ago, was_a said:

Ever tried to hook up wifi to a Sonos One (Gen 2) speaker? You can...if you don't have any wifi extenders in the house, anywhere, or don't use one of half-a-dozen 'incompatible' modems....... Absolute joke. Then came the software 'upgrade', which, for 4 months, rendered my internal drive with music storage invisible to the Sonos system.  When finally they rectified that (with special instructions to set up sharing privileges for the drive), the real frustration started. The Sonos One simply disappeared, regularly, and had to be factory reset and set up again, only for the same disappearing act to occur again and again. 

 

Six months of this. With Sonos, incompetence, arrogance and indifference towards customers has reached a new level. 

 

Never again.

Exactly...

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