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PDX USB issue with Mavericks


naggots

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The Hiface hardware doesn't conform to the USB Audio Class specification, so it's totally up to M2Tech to provide drivers that work with customer's operating systems. Sorry but you'll have to harass M2Tech for an update.

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I don't use this product, but OS X (from Snow Leopard onwards) is capable of supporting up to 32/192 natively via USB. However, the HiFace may have some special requirements that the native drivers don't incorporate.

 

Having native OS X driver support is one of my key requirements of a USB DAC - anything else is too risky in the long term IMHO.

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M2Tech and Chord posted warnings on their website today, so at least a Fix should be underway..........M2Tech if their smart could incorporate integer mode of some sort at the same time.

From most reports mavericks is a step up in sound and works well with A+, BP, Amara, pure music, enabling integer in most cases.

It's quite difficult to downgrade the OSX so I've turned off the PDX and using the Kuro TV dac as the source .......... Sounds far better than it should!

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In the PDX literature it says that 24/96 is supported natively.

The term "natively" is getting you confused there. The PDX supports a maximum of 24/96 because that's what the part that lives *after* the Hiface module can deal with. The Hiface itself supports 24/192 maximum.

On the USB side of things, "native" generally means that you can plug the device in and it just works. Like the basic functionality of a mouse or keyboard - you don't need to do anything special, the operating system already knows how to use it. (Or at least the basic, common parts of it.)

The reason a mouse just works is that it conforms to the standard USB protocol specification for a class of devices called the "Human Input Device" class. Operating systems have drivers for USB HID class devices built in. Nothing more to add.

There is a USB Audio device class too, with corresponding drivers provided by Apple, Microsoft, etc in their operating systems. My Audiophilleo conforms to that USB Audio Class protocol spec and so I can plug it in to Mavericks and it too just works, because Apple provides a USB Audio Class device driver in Mavericks.

The Hiface doesn't conform to the USB Audio Class protocol specification. A computer, when you plug it in, doesn't know what it is or how to use it until you install appropriate drivers provided by M2tech.

Hence your current problem. Their older drivers haven't been updated to work with Mavericks. So Mavericks today doesn't know what the Hiface is or how to use it. M2tech has to provide updated drivers.

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LOL, yeah, drivers a bit like a concierge and the OS is boss, the device is a guest.

 

Don't know why I'm posting this, in a silly (good) mood of late :)

 

Hope they release a update pronto, mate...........drivers can be a PITA.

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M2Tech replied.

 

Dear Customer,
 
as you know, there are problems with OSX 10.9 (Mavericks) and some M2tech products. We still don't know the causes, but we're actively investigating to dicover and eliminate them. In fact, 10.9 is supposed to act same way as 10.6/7/8 with USB, but it doesn't. we're trying to find out whether this is desired or it's just a bug in the beta version of Mavericks everybody is using today. As soon as we'll find it out, we'll advice. Of course, if this feature is desired by Apple programmers we'll update our driver according to it.
 
Many thanks for being patient!
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tsk tsk calling the official release of Mavericks a beta :)

 

Think that must be a copy/paste part of the response from when people were using the developer pre-released version. IMO since it seems M2Tech knew of this before the OS release and there was a Golden Master released weeks before the final ... it would have been polite for them to make some sort of announcement that they were aware of the issue so people could hold off up upgrading.

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This lack of diligence would be concerning to a Vaughan owner @ $6.5k with this blurb.

The standard audio drivers available on the market (e.g. Microsoft Windows operating system) dictated constraints can be overcome thanks to our proprietary drivers: they allow for transferring audio data, maintaining the original file quality without any loss of resolution quality; also, sampling frequency constraints are overcome, while Microsoft and ASIO drivers oblige to operate at no more than 96kHz. When Vaughan is used together with a player application such as FooBar (available for free on Internet), you can listen to your digital music at 384kHz/32bits maximum frequency/resolution, avoiding undesired PC or MAC audio mixer data processing during the data transfer from hard disk to interface. Presently, Windows XP, Vista, Windows 7 drivers are available, as well as Mac drivers for 10.6 and 10.7.

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