Time_Lord Posted May 26, 2013 Posted May 26, 2013 How often do people come across stores that they say they price match, and come when you show something alot cheaper and it from not to far from the store concerned only to be told they cannot price match, giving reason saying so so price is best they can do. This has happened more than once to me and is becoming a joke. And on the chance that they will price match, they are at times either reluctant to do so. If they can't price match, they shouldn't be advertising they can.
betty boop Posted May 26, 2013 Posted May 26, 2013 most stores Ive visited. not that am aware of that many that advertise the fact. bunnings are only ones am aware whom openely advertise the fact. I would suggest most businesses will try to price match but where for instance you are quoting a price from a retailer that is obviously selling at fire sale prices...ie price that is something to cut losses not really make profit you cant realistically expect them to price match.
Rockford Posted May 26, 2013 Posted May 26, 2013 Officeworks advertise it a lot http://www.officeworks.com.au/retail/content/Lowest-Price-Guarantee
Dolphy Posted May 26, 2013 Posted May 26, 2013 If you are trying to match online prices you'll probably get knocked back. I know that many shops will not match MSY or any grey importers, which is fair enough where I'm concerned. B&M stores have a lot of overheads that on line stores don't. 2
Addicted to music Posted May 26, 2013 Posted May 26, 2013 Welcome to the real world! I have just been to Encel and they can't match or better the price of an OPPO105 compared to one of there dealers. I have been to several Good Guys stores and found out that the prices are all different, one store can't and won't match the other! Harvey Norman are the worst, they can never match the opposition and you can forget Myers or David Jones, total waste of time. The other effect on pricing is demographics, who you are and how you dress, there are also certain areas where stores will never give you a good buy. Watch and observe there body language and facial expression! Some of these reps have also made there's sales quota for the month and t hey don't care if they don't make a sale! The best thing to do is wait for the product to runout as they introduce a new range, the other benefit is to get to know and deal with one rep in a store so the recognize you by name, develop a mutual relationship with them, some will give it to you where you can't refused because you know that it can't be done else where, but do keep tabs on them, and do you research on the net and have a feel for what the going rate is because that will keep them in line and they know you have done you research!
betty boop Posted May 26, 2013 Posted May 26, 2013 matching isnt always necessary either I dont think. other day was looking at a particluar item. brand new release. cheapest List price in harvey norman of all places $250 in special, rrp $280. so just asked the guy looks what the best can do. he said oh look on special already but I'll have look. came back with $230. told him look make it $200 and walk out with it. said ah no not really $215 is best so said again and urged him, look $200 is my limit and will take it now. walked to the register with him as he said he'd check. walked out with it under my arm for $200. there you. no price match needed. just a matter of asking. beign honest wiht your budget and when someone knows your a genuine buyer they are sometimes willing to help ps have had no issue with price matches with both harvey norman and david jones. I like buying from these as they take amex with no surcharge. giving me an extended warranty
metal beat Posted May 26, 2013 Posted May 26, 2013 Officeworks advertise it a lothttp://www.officeworks.com.au/retail/content/Lowest-Price-Guarantee And Office works deliver. Just go in with a great price from an Aussie internet shop where STK is available and they will match and beat the price exactly as the advertise. I bought my recent Netgear wn2500rp WiFi extender. They match the much cheaper Wave price. 1
Freedom Posted May 26, 2013 Posted May 26, 2013 (edited) +1 for Officeworks! I always find they're the best on prices for external hard drives and sd cards etc. AND they seem to give good advise and have a 'clue' what they're talking about........unlike Harvey Norman! Edited May 26, 2013 by surfpurple
progladyte Posted May 26, 2013 Posted May 26, 2013 You guys would love to use the services of a computer company up here called Umart. They have several stores in Brisbane and one on the Sunshine Coast, maybe even some further south. They beat just about everybody on price on just about everything they stock. They may have to freight a product up overnight to the coast as they often sell out of popular items but none of the other major retails / Hardly Normal / Joyce Manure / Myers / Good Guys come close to their prices.
Time_Lord Posted May 26, 2013 Author Posted May 26, 2013 I did at Officeworks today, I got a new modem the netgear N600 dgnd3700. MSy/Mwave price was 129, the cheapest I seen. I think officeworks was at 165, and JB Hifi at 199. First tried JB, got told best they could do is under 160. That was bs. Went to officeworks, took me nearly over 20mins for the pricematch, as the guy was telling me needs to also take into account shipping, and I was telling him I am not paying for shipping, I will be collecting in person, as mwave does allow pick ups. Because so much time went, I just straight out ask if he can price match or not, if not I will go to MSY. Got the price match + the extra discount I think I should just for the hell of it, I go to JB and show them the sale they missed out on
L J T Posted May 26, 2013 Posted May 26, 2013 (edited) I have come across heaps of stores that claim to price match. Some of the reasons they have given me include : The other store isn't a preferred supplier. We don't have the item in that colour. Then they add their fees so it isn't the best price at all. Edited May 26, 2013 by L J T
Dolphy Posted May 26, 2013 Posted May 26, 2013 I think I should just for the hell of it, I go to JB and show them the sale they missed out on JB's would more than likely be pleased to see that a competitor has sold an item at below cost, JB's main loss leaders are DVD and BDs. Remember folks, retailers are in it to make money and not friends.Nor are they obliged to price match. I have gotten brilliant discounts at JB's over the years. walked out with it under my arm for $200. This makes you a good haggler not someone that expects to get a discount because they found the item cheaper elsewhere. Nice work! Always be prepared to walk away when haggling.. PS: I don't work in retail.
Freedom Posted May 26, 2013 Posted May 26, 2013 (edited) JB's would more than likely be pleased to see that a competitor has sold an item at below cost, JB's main loss leaders are DVD and BDs. 'Loss leaders' are a 'big' factor in why the (small) 'retailers' are going under. And it's why we won't have as much of a choice in 'buying' in the future. The more we screw down the retailers and the bigger the (conglomerate) retailers get, the 'less' we will benefit in the future (as far as 'price' and 'choice')! In the end we will do ourselves in! Edited May 26, 2013 by surfpurple 2
Dolphy Posted May 26, 2013 Posted May 26, 2013 'Loss leaders' are a 'big' factor in why the (small) 'retailers' are going under. And it's why we won't have as much of a choice in 'buying' in the future. The more we screw down the retailers and the bigger the (conglomerate) retailers get, the 'less' we will benefit in the future (as far as 'price' and 'choice')! In the end we will do ourselves in! I agree with your sentiment entirely! I am collector of comic books, graphic novel and merchandise. I have friends that refuse to buy locally (Australia Vs USA) because that can save a couple of dollars here and there. I buy more than 90% of my collection locally and I am happy to pay a little extra, why? Because if we stop supporting our local retailers they will go under and we will no longer have choice and in the long run be forced to buy at higher prices. I remember very clearly when the Aussie dollar dropped be 50c and it stayed low for a long time. I also support shops that charge for showrooming....as long as the fee is waived at the point of purchase.
Freedom Posted May 26, 2013 Posted May 26, 2013 I buy more than 90% of my collection locally and I am happy to pay a little extra, why? Because if we stop supporting our local retailers they will go under and we will no longer have choice and in the long run be forced to buy at higher prices. I remember very clearly when the Aussie dollar dropped be 50c and it stayed low for a long time. I also support shops that charge for showrooming....as long as the fee is waived at the point of purchase. It's a pity there aren't more customers like you in our country! 'Our' country would be much better off, instead of lining the pockets of the multi-conglomerate companies and sending our countries money 'off-shore'! Not to mention keeping 'jobs' in OUR country! So that 'our' kids can have employment in the future! 1
Time_Lord Posted May 26, 2013 Author Posted May 26, 2013 (edited) the funny thing is when I went to JB to price match the modem, well the store closest to me that is, (199 price advertised at JB) the best price the person gave me is almost the same selling price at office works. usually for my pc needs, I go to my closest pc shops that I know (usually arc as that is easier for me to get to compared to msy/pcdiy, and prices in most cases are similar). This is one of those occasional times I go elsewhere for my pc needs. I too am all for supporting locally, but I do have my limits. The place I buy my Cambridge 650A from last year, at first I couldn't get it to work, wasn't powering till I discovered was a issue with my power board, as I tried on different power outlet in house, anyways the place I buy from were ready to send someone out with a replacement unit if needed to. I don't come across service like that often, and I tend to remember places like that. When it came to comics, as I used to buy them quite abit, usually supported locally, as it just not worth cost of shipping to buy a few issues from overseas. When it comes to showroom charging or browsing, that is the shops business and their choice to do, but in doing so, they will scare away those that may of wanted to purchase something in the first place. They can even scare away existing customers from pulling this tactic. Edited May 26, 2013 by Time_Lord
Paul Spencer Posted May 26, 2013 Posted May 26, 2013 Quite often you can't price match, because no one else has the same items!
Volunteer sir sanders zingmore Posted May 26, 2013 Volunteer Posted May 26, 2013 <blockquote class='ipsBlockquote'data-author="surfpurple" data-cid="895076" data-time="1369562298"><p> It's a pity there aren't more customers like you in our country!<br /> <br /> 'Our' country would be much better off, instead of lining the pockets of the multi-conglomerate companies and sending our countries money 'off-shore'!<br /> <br /> Not to mention keeping 'jobs' in OUR country!<br /> <br /> So that 'our' kids can have employment in the future!</p></blockquote> It's quite hard to be sure that even buying locally means the money stays away from the multinationals 1
Freedom Posted May 27, 2013 Posted May 27, 2013 It's quite hard to be sure that even buying locally means the money stays away from the multinationals True!
captainclive Posted May 27, 2013 Posted May 27, 2013 If you read the fine print is states they will match the advertised price. That's not the ticketed price or what you have bargained down to. Off subject but related to Aussie jobs how many of you use the automated check outs - they are doing many out of work. We will be expected to stock the shelves next. 1
Phantom Posted May 27, 2013 Posted May 27, 2013 If you read the fine print is states they will match the advertised price. That is how they avoid actually price matching and it is part of the lie that some businesses operate with. Some are actually honest and will do a price match but most of them weasel their way out of doing so on a technicality. A case in point was a couple that we know quite well and they were looking to buy a split system aircon unit,so they got some independent advice on what they needed and went shopping around for the brand and model they had chosen. They found the unit they wanted at one place at a very good price, but they went also to the Good Guys store nearby, where they had bought most of their household stuff over a few years. They told this store that they were regular customers ,which the sales guy verified and then they told him the price that they had been quoted for the split system. The sales guy said they could not and would not match it and our friends then asked why there was no price match despite the huge sign in the store claiming they would do so and also deduct 5%. The conditions read that the item must be identical, be in stock, by a local retailer, operating a bricks and mortar store and be able to be verified. Every one of these conditions were met and the sales guy even called the other store, which was only 1KM away and was able to confirm the pricing. The result was that they refused to match or beat it by 5% as claimed because "it was not advertised in a newspaper, flyer or radio/TV ad " and therefore ineligible. I bet you can work out where they bought the aircon unit and where they do not shop anymore. It isn't just a matter of price, it's more about wanting to deal with a store that is honest about its promises
Dolphy Posted May 27, 2013 Posted May 27, 2013 Sometimes I don't understand people, your friends managed to get a great price, however they wanted a better price, did they expect the retailer to sell at a loss? I'm not saying that that's the situation. It is plausible though. Reasonably speaking, what was their expectation? Their final outcome was: they burnt a bridge where they were regulars and wasted their own time. This doesn't make sense.
Phantom Posted May 27, 2013 Posted May 27, 2013 (edited) Sometimes I don't understand people, your friends managed to get a great price, however they wanted a better price, did they expect the retailer to sell at a loss? I'm not saying that that's the situation. It is plausible though.Reasonably speaking, what was their expectation? Their final outcome was: they burnt a bridge where they were regulars and wasted their own time. This doesn't make sense. First of all, they were quoted that price at the first place they visited and then, because they were in the area, they went to where they had shopped before. My point is that they had no way of knowing if that was a good price or not. The price seemed good but they had nothing with which to compare. Would you buy something on your first quote? Their expectation was that they could probably do better as they had never before purchased a split system and were not familiar with pricing. The final outcome was that they were lied to,despite all stated conditions being met. They felt that there was no longer any degree of trust and that their custom was not appreciated. They also didn't burn bridges because they usually don't bother shopping around that much, but on this occasion, given that there was a fair amount of money involved they thought it wise to get another price. They also didn't waste their time at all. A 5 minute walk saved them hundreds of $$ Also, the price was not at cost or anywhere near cost and there is no way the retailer would have been losing money. With respect, your objections don't make sense. Edited May 27, 2013 by Phantom
Dolphy Posted May 27, 2013 Posted May 27, 2013 "So they went shopping around" in one shop then? Your response seems to conflict with your statement. Burnt bridges, you implied that they will no longer shop there, this would be a burnt bridge from your friends' perspective. Remember a retailer has the right to refuse a sale for any reason (excluding prejudice I guess). I'm don't want to start a flame war, I just want to iterate that there are two sides to every argument.
Phantom Posted May 27, 2013 Posted May 27, 2013 "So they went shopping around" in one shop then?Your response seems to conflict with your statement. Burnt bridges, you implied that they will no longer shop there, this would be a burnt bridge from your friends' perspective. Remember a retailer has the right to refuse a sale for any reason (excluding prejudice I guess). I'm don't want to start a flame war, I just want to iterate that there are two sides to every argument. It seems like we do not understand one another and in the interests of harmony we should leave it . All I know is that these are very decent, reasonable, honest, hard working people who are not prone to bad manners or gimmicks and they are wonderful friends who I would believe over an appliance sales person anyday. Cheers
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