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Posted

 

Peng is the right person to help you...look no further.Trade in your sub for a new one or have it repair by Peng,no one knows better than Peng when it comes to subwoofer/ht.

Even if your psa sub still under warranty,you need to pay 2 way freight,need to wait for how long? Think about it,after money spend on freight + waiting time then few mths or maybe 1 yr later your sub die again...this time no more warranty..what are you going to do...sell off for $200 as parts? My only advice is next time before you buy anything..regardless of what amp..speaker..especially subwoofer ..do your homework before you buy.If majority of people using then its a good product..if a lot of compliments from guys here after audition means its really that good...you will not go wrong.If product is brought in by reputable local dealer...you will never have to worry abt aftersale service.

 

 

 

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Posted

Honestly still prefer international brands. Risk is no local agent

 

I didn't set a budget for this, since it's so unexpected

 

So hopefully got a cheap and good solution. ( sorry I'm true blue Singaporean)

 

then your answer is clear bro. Go for whichever brings you smiles.

Posted

The shipping fee is should be less than $150 and definitely not $380. You can send the amp back via Speedpost and get EZYBUY ship to you back to Singapore.

 

My amp is 4kg and it costs S$170 to and fro and your amp should be cheaper as it is around 2.3kg.

 

+1.. should be less then $150.

 

If it is latent failure of PSA subwoofer then would be best option to get improved version directly from PSA.

You might need to confirm with PSA...

Since it is still under warranty then PSA should bear cost of replacement plate and shipment to your door.

 

So now we are watching on how good PSA respond to your problem.. perhaps you could share with us.

8)

:D

Posted

+1.. should be less then $150.

 

If it is latent failure of PSA subwoofer then would be best option to get improved version directly from PSA.

You might need to confirm with PSA...

Since it is still under warranty then PSA should bear cost of replacement plate and shipment to your door.

 

So now we are watching on how good PSA respond to your problem.. perhaps you could share with us.

8)

:D

 

Hi bro, as I understand,

Since within warranty PSA will cover the replacement of parts and unit, but as there is no local agent, the shipping of spare parts would be covered by me.

 

Perhaps I will check with  Peng to advise how much if change to the upgraded version of the xv15 woofer. And the top up amount.

 

I personally think $380 is too much for to and fro shipping as I have shipped much bigger items To and fro US

Posted

if you think this is expensive , then i have turn down my service . :'(

https://www.powersoundaudio.com/products/icepower-amplifier-upgrade

 

warranty and shipping

https://www.powersoundaudio.com/pages/warranty

 

If someone say they can get it done 2way for you $150 , all you need it say Thank you , why not ?

https://www.powersoundaudio.com/products/se-subwoofer-upgrade

 

of course you use your own pocket money to pay first and use your time to wait till it arrive and DIY , you should have save some.

it maybe even better off , a repair service charge of just $50 and parts you pay ?

or even better

you get the parts I repair it for $50 ;D

 

The Big question is how much your sub can sell off now , I am very sure they cant answer or even garrrranty you ;D

But I can say , I have 1x XV15 laying in the workshop no taker for $800 and 2x XS 15 same amp as your's failed ( No point spend money to repair).

Anyone want the driver ? offer me lor.

  • 7 years later...
Posted
On 05/03/2017 at 7:03 PM, Yubaba said:

i think the amp plate is spoil. Is your amp plate still under of warranty? If yes, you send back to Tom for repair.

 

PSA does has a upgrade subwoofer amp for VX15 and my friends are very happy over this amp.

 

If it is no longer under warranty. I can recommend a reliable technician for you and his charges are very reasonable and fast

 

PM to me if you need help

Hello my friend,  my psa xs30se amp isn't working anymore. Changed the fuse but still not working.  Led light doesn't come on.  Did you know someone who can repair? I'm in Melbourne Victoria. 

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