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I sometimes think we Aussies have turned into a nation of whingers, a description we used to give to the Brits who immigrated here, whom we called "whingeing poms".
There have certainly been delays and cost overruns in rolling out the NBN, and there have been individuals who have horror stories to tell about poor service. However, isn't it about time for some "good news" stories?
These may be dull and uninteresting, compared with tales of woe, but are worth sharing, I feel; if only to help to avoid an impression that the NBN is simply "bad".
My good news NBN story!
At our Brisbane inner northside address we'd been using Optus HFC broadband for many years. This delivered a download speed of up to 31Mbps, typically mid 20s, and occasionally dipping down to the low 20s. The upload speed was very limited, only a little over 1Mbps. This made working from home awkward as file uploads of large text files or spreadsheets took a long time to complete.
For a bit over a month now we've been connected to NBN HFC broadband (with Optus as the ISP). This is delivering a download speed of up to the high 40s occasionally dipping down to the mid 20s but usually staying above 30Mbps. The real change has been in the upload speed which is now a minimum of 15Mbps. This makes sending emails with photos, videos, or large documents much easier than before.
What about the cost? We were on an Optus bundle of basic landline plus unlimited broadband for $60 per month and have recontracted at exactly the same price of $60 per month, getting the enhanced broadband speeds (NBN50) and continuing with a basic landline service.
Below are some figures for the broadband speeds as reported by the Ookla speed test. (The test date times have been rounded.)
IP_ADDRESS TEST_DATE DOWNLOAD_MEGABITS UPLOAD_MEGABITS LATENCY_MS OLD Thurs mid-afternoon 30.19 1.3 10 NEW Fri early afternoon 31.59 15.05 15 NEW Fri late afternoon 47.16 15.72 15 NEW Tues mid-afternoon 47.74 18.24 13 NEW Wed 8am 46.73 18.26 12 NEW Wed 8.30am 46.76 17.89 12 NEW Wed 11am 43.96 17.96 13 NEW Wed 11.20am 47 16.31 12 NEW Wed 11.40am 46.88 18.42 12 NEW Thurs 8:30am 47.22 18.23 13 NEW Sun 12:30am 25.95 17.86 12 NEW Sun 2:15pm 43.41 18.28 7 NEW Mon 12noon 27.75 18.36 11 NEW Thurs 3.15pm 35.26 18.15 11 NEW Mon 12noon 40.14 16.59 11 NEW Mon 1:30pm 46.22 18.78 11 NEW Mon 11pm 41.99 18.63 11
The big change is in the upload speed which was has gone from a figure below 2Mbps to a figure above 15Mbps.
Item: Netcomm NF10WV
Location: Melbourne CBD or Northern suburbs
Price: $30. $110 off retail - see here
Item Condition: Excellent Condition.
Reason for selling: No longer required
Payment Method: Pickup - Cash, Paypal, COD Only
Extra Info:I have owned this NBN approved modem router for about 3 months and it has performed faultlessly. It is upgraded to latest Netcomm firmware. This is a VDSL modem (for FTTN) and has dual voip inputs.
The NBN has been put in our street, and I'm confused about the hardware required for our home network, and would appreciate some advice.
We have been told our freestanding house is "NBN-ready", but there has not been any box attached to the wall of our house (I assume that happens when we commit to a provider). Please be forgiving if I haven't used the correct terminology, I think/hope you will get the idea of what I mean.
Our current setup, we want to retain this functionality when we go to NBN:
- ADSL modem & 4-point router (printer, 2x computers, TV), with wifi.
- Landline phone/fax.
When I have looked at provider's websites, they appear to include an NBN-modem, but they don't appear to have NBN-modems with 4-point routers &wifi.
1. Do we take the NBN modem the provider gives us, and then buy a 4-point router with wifi to plug into it?
2. Do our phones still plug into the copper wall sockets?
3. Will the fax work in our printer/fax?
4. The wifi on our current adsl modem gives very poor coverage in our house (eg. no signal in the loungeroom). What do I look for to ensure there is a decent signal?
5. Not hardware related, but still on the migration to the NBN. We intend to leave our current adsl provider and sign with a new provider for the NBN. Would it be likely that we could pay for an email-only account with our adsl provider for several months so we can retain access to our current email addresses for a few months while we create new accounts with the new provider (Mrs.Feline uses one of our current provider's email addresses for her business).
Thanks in advance for any advice. Our current adsl provider has really got us very angry with appalling customer service recently, so we are keen to move.
I'm interested to hear who are the better quality providers for the NBN. I'm currently with a small provider located interstate, and their appalling customer service with recent phone/adsl problem (and previous appalling tech support) has left us very angry. So we want to leave them asap.
Our preference at the moment is to go with one of the larger providers, in the hope of having good speed, a reliable service and responsive tech support. I would prefer not to have a provider which blocks interesting download sites (I'm not into movie piracy, btw).
We are in Melbourne Eastern suburbs.
[Mods - hope this is an OK topic for the site, delete if it's not suited to SNA].