lummie Posted September 9, 2008 Posted September 9, 2008 Hey everyone, I recently put up a post just asking for any advice about a problem I was having with my Foxtel IQ (Post here). I decided in the end to take the suggestions and call up tech support. A technician came around and tested the signal and came to the conclusion it must be the box. Replaced and while most of the problems fixed up a few bugs still remain. Firstly there is still programmes in the planner that have either almost no info or still missing information. Most of the programmes with no title, or channel are ones that are set for about a week from when they played. The other majority still miss the channel being used. Secondly I have still one or twice had the annoying programme interruption thing. I noticed it tonight. I was recording the programme Robot Chicken. I glimpsed and saw the little red light started up, then for a second turned off and turned back on. When I checked the recording it was missing a few seconds. Is this one of those things that other people are experiencing the same problem or it is the new boxes?
Arron Posted September 9, 2008 Posted September 9, 2008 Hey everyone,I recently put up a post just asking for any advice about a problem I was having with my Foxtel IQ (Post here). I decided in the end to take the suggestions and call up tech support. A technician came around and tested the signal and came to the conclusion it must be the box. Replaced and while most of the problems fixed up a few bugs still remain. Firstly there is still programmes in the planner that have either almost no info or still missing information. Most of the programmes with no title, or channel are ones that are set for about a week from when they played. The other majority still miss the channel being used. Secondly I have still one or twice had the annoying programme interruption thing. I noticed it tonight. I was recording the programme Robot Chicken. I glimpsed and saw the little red light started up, then for a second turned off and turned back on. When I checked the recording it was missing a few seconds. Is this one of those things that other people are experiencing the same problem or it is the new boxes? are u using IQ2?, if so the thing is bug ridden more than a corpses arsehole
loony Posted September 9, 2008 Posted September 9, 2008 Hey everyone,I recently put up a post just asking for any advice about a problem I was having with my Foxtel IQ (Post here). I decided in the end to take the suggestions and call up tech support. A technician came around and tested the signal and came to the conclusion it must be the box. Replaced and while most of the problems fixed up a few bugs still remain. Firstly there is still programmes in the planner that have either almost no info or still missing information. Most of the programmes with no title, or channel are ones that are set for about a week from when they played. The other majority still miss the channel being used. Secondly I have still one or twice had the annoying programme interruption thing. I noticed it tonight. I was recording the programme Robot Chicken. I glimpsed and saw the little red light started up, then for a second turned off and turned back on. When I checked the recording it was missing a few seconds. Is this one of those things that other people are experiencing the same problem or it is the new boxes? So he only replaced the IQ and did nothing else? Sounds like there is a connection problem, probably going to need to call foxtel and get another tech out. are u using IQ2?, if so the thing is bug ridden more than a corpses arsehole Seriously stop ****ing everywhere, do you think you are helping with that post? The IQ2 is far from bug ridden, there are some faulty IQ2's out there just like there are faulty IQ1's and faulty normal STU's.
palmag Posted September 9, 2008 Posted September 9, 2008 Hey everyone,I recently put up a post just asking for any advice about a problem I was having with my Foxtel IQ (Post here). I decided in the end to take the suggestions and call up tech support. A technician came around and tested the signal and came to the conclusion it must be the box. Replaced and while most of the problems fixed up a few bugs still remain. Firstly there is still programmes in the planner that have either almost no info or still missing information. Most of the programmes with no title, or channel are ones that are set for about a week from when they played. The other majority still miss the channel being used. Secondly I have still one or twice had the annoying programme interruption thing. I noticed it tonight. I was recording the programme Robot Chicken. I glimpsed and saw the little red light started up, then for a second turned off and turned back on. When I checked the recording it was missing a few seconds. Is this one of those things that other people are experiencing the same problem or it is the new boxes? I would bug Foxtel again, after all, that is what you are paying monthly rentals on your IQ for, for a service that works! I would explain everything to Fox, and when they send someone out explain everything again and hopefully they'll fix your fault.
djbigk1503560164 Posted September 9, 2008 Posted September 9, 2008 I would bug Foxtel again, after all, that is what you are paying monthly rentals on your IQ for, for a service that works! I would explain everything to Fox, and when they send someone out explain everything again and hopefully they'll fix your fault. Can't say I've ever had any problems like this with either my IQ or IQ2 boxes.
palmag Posted September 9, 2008 Posted September 9, 2008 Can't say I've ever had any problems like this with either my IQ or IQ2 boxes. I'm sure problems like this aren't the norm but in the OP's case he needs to get Fox to sort it out, doesn't the installation fee and rental feel entitle the OP to a reliable service like yours?
lummie Posted September 10, 2008 Author Posted September 10, 2008 Sorry I should have clarified it is a IQ1 system. I know when the tech came out he tested the connection and saw it was still fine. Here are some other reasons that its strange. Firstly I had Foxtel reinstalled as I had left Australia and decided to cancel my account. I used Foxtel IQ on the same connection port without any problems. Secondly I don't think its the wire, as I have tried now two different wires for the connection and no difference. Not sure if calling and bugging will get anywhere.
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