ranant Posted June 27, 2008 Posted June 27, 2008 Is it common to reset this box frequently. I continually need to power off this box to get it to operate. Cheers
Ragballs Posted June 27, 2008 Posted June 27, 2008 Is it common to reset this box frequently. I continually need to power off this box to get it to operate. Cheers Not sure what your problem is, but I have to reset (power off) my SRT 5022 regularily to correct the lip-sync.
wahroonga farm Posted June 27, 2008 Posted June 27, 2008 Not sure what your problem is, but I have to reset (power off) my SRT 5022 regularily to correct the lip-sync. This is (generically speaking) often the accumulative result of a marginal signal.
Ragballs Posted June 28, 2008 Posted June 28, 2008 This is (generically speaking) often the accumulative result of a marginal signal. I see.......i checked the signal strength, and it's only maximum 80%, of channels 7, 9, 10, which are the most usually viewed channels here. I am in direct line of sight of the transmitters...so is this normal? Highest is ABC ch 2, at 89% (maybe this should be a new thread topic)
wahroonga farm Posted June 28, 2008 Posted June 28, 2008 Not so much signal strength as the quality ..... if the box has both signal level and quality? Does it ever pixelate? This would be the best guide to marginal ... or is it bomb proof?
Ragballs Posted June 28, 2008 Posted June 28, 2008 Not so much signal strength as the quality ..... if the box has both signal level and quality? Does it ever pixelate? This would be the best guide to marginal ... or is it bomb proof? No, doesn't pixelate...visual quality is good, and the lip sync issue is easily reset. (BTW we're not really helping ranant with his original query re resetting the srt-5022!!)
ranant Posted June 28, 2008 Author Posted June 28, 2008 Sounds like this is not a firmware issue then? Cheers
arc888 Posted June 29, 2008 Posted June 29, 2008 Sounds like this is not a firmware issue then? Cheers I'd guess its unlikely. I'd suggest sending it back to Strong (perhaps call them first) and get them to check it out. I've only heard good things about their customer service.
Grampus Posted June 29, 2008 Posted June 29, 2008 I'd guess its unlikely. I'd suggest sending it back to Strong (perhaps call them first) and get them to check it out. I've only heard good things about their customer service. Try 1800 820 030, I always found the support responsive.
Ragballs Posted June 29, 2008 Posted June 29, 2008 I'd guess its unlikely. I'd suggest sending it back to Strong (perhaps call them first) and get them to check it out. I've only heard good things about their customer service. And keep us posted on how it goes, thanks.
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