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Posted

What would people expect as reasonable to pay on an extended warranty for a projector?

As an example, would the following be reasonable in your mind for a $10K RRP projector with a 1 year factory warranty

* 1 Additional year 3.5%

* 2 Additional years 4%

* 3 Additional years 4.4%

* 4 Additional years 4.5%

And what do these usually cover (not globe obviously)

I am asking as I am considering this because this machine may well be a long ternm keeper, whereas I'd never even contemplate an extended warranty on any previous purchases

Interested in peoples thoughts

Guest JohnA
Posted

you're not serious are you norpus?

you keep a pj for more then a year???

i'd like to see that :blink:

As for extended warranty, depends who its covered by, the store or the manufaturer? Just get them to show you the booklet with all the details to see wha is covered

4.5% for the 4 years seems good though

Posted
you're not serious are you norpus?

you keep a pj for more then a year???

i'd like to see that :D

As for extended warranty, depends who its covered by, the store or the manufaturer? Just get them to show you the booklet with all the details to see wha is covered

4.5% for the 4 years seems good though

Extended warranty is with "United Electrical Group". I'll have to ask what it covers

And yes, I'm trying to stop the rot

1st pj , dlp, 4 years

2nd pj, lcd, <2 yrs

3rd pj, dlp, 6mths

4th pj, back to 4 years wishfully thinking :blink:

Guest JohnA
Posted

yep read the documentation to see exactly what it covers mate.

Good luck with keeping it for 4 years, i'll give you 2 max :blink:

Posted

Where did you come across this warranty offering Norpus? Is it something that Projectisle are offering or a completely 3rd party offering? Just interested as I too think that 12 months is a bit light on the warranty front. I believe UK buyers got 3 years and the US buyers received 2 years or may be that was 4 and 3 I cannot quite remember now

Posted

Projectisle have been emailing the warranty offer to the powerbuy group I believe.

I'm considering this also. Let me know what you find out norpus.

Posted
Projectisle have been emailing the warranty offer to the powerbuy group I believe.

I'm considering this also. Let me know what you find out norpus.

Must have only been emailed to those who are getting theirs from the first batch as I have not received any email as yet from Projectisle.

Guest eandoz
Posted
Must have only been emailed to those who are getting theirs from the first batch as I have not received any email as yet from Projectisle.

No,not reallly Mav.I'm not in the first batch and I received an email today from Jenny.

I asked her about the company that's offering the extended warranty,apparently they are fantastic to deal with according to Jenny.Jvc are also fine with the situation.

Oh I almost forgot,first batch will most likely be shipped out on Monday.

Dave

Posted

All,

I ahve dealt with this company - just check what the terms are if the unit needs to be replaced - I believe the warranty is then nul and void after the replacement, or something to that effect.

Personally, I think the warranty from Oamps (If that's how it's spelt - check any Clive Peters store or BPP Bundoora) is a far better producxt with better conditions.

Just my 2c - things may ahve changed in the last 12 months....

Posted
What would people expect as reasonable to pay on an extended warranty for a projector?

As an example, would the following be reasonable in your mind for a $10K RRP projector with a 1 year factory warranty

* 1 Additional year 3.5%

* 2 Additional years 4%

* 3 Additional years 4.4%

* 4 Additional years 4.5%

And what do these usually cover (not globe obviously)

I am asking as I am considering this because this machine may well be a long ternm keeper, whereas I'd never even contemplate an extended warranty on any previous purchases

Interested in peoples thoughts

$450 for 4-years is pretty good when compared to the $600 I paid at HN for a Sony LCD with the same RRP. However, need to read the fine print. I'll ask Jenny for a copy tomorrow.

Posted
you're not serious are you norpus?

you keep a pj for more then a year???

i'd like to see that :)

As for extended warranty, depends who its covered by, the store or the manufaturer? Just get them to show you the booklet with all the details to see wha is covered

4.5% for the 4 years seems good though

Your comments may be relevant to digital projectors which are only now starting to mature. They are not necessarily relevant to a mature technology such as CRT. For example I have owned a Sony CRT projector for almost 20 years and would probably not be replacing it if it was HD capable. As for the extended warranty I agree that you have to see the fine print before commenting on its value.

georgeb

Guest JohnA
Posted
Your comments may be relevant to digital projectors which are only now starting to mature. They are not necessarily relevant to a mature technology such as CRT. For example I have owned a Sony CRT projector for almost 20 years and would probably not be replacing it if it was HD capable. As for the extended warranty I agree that you have to see the fine print before commenting on its value.

georgeb

My comments are only relevant to Norpus, as know what hes like :blink:

Posted
...For example I have owned a Sony CRT projector for almost 20 years and would probably not be replacing it if it was HD capable

Did you ever consider picking up a G90 to do the job rather than the HD1?

Posted
try picking up 2! :P

LOL!

Everytime I read a post by you Gino all i think about is the headaches of trying to converge and calibrate those suckers! :blink:

Cant argue with your blacks though! Best of the Best with Honours!

totally off topic...

Funny anecdote for you.... last time I had a conversation with Joel Silver from ISF he was telling me how its only the most extreme enthusiasts in the US who bother with CRT these days... I didnt have the heart to tell him there are those aussies who dont just play around with one.. but twin 9" CRTS! :D And that they wouldnt trade them for all the DLP in China! :-)

Posted

you better believe it! :D

3 Chip DLP is looking mighty tempting... will be reviewing the situation again in 3 years. Although, doing a QUAD stack is also looking tempting :blink:

Posted
Did you ever consider picking up a G90 to do the job rather than the HD1?
Yes Gino I did and may have gone down that path if something like the HD1 had not come along soon. The thought of a washing machine sized pj dominating the family room (would not be as much of an issue if we had a dedicated HT) plus the hassles of replacing worn out picture tubes in a s/h unit were factors that slowed me down in the past. Can you get 1080p out of a single G90 in 16:9 format?

georgeb

Guest eandoz
Posted
Can you get 1080p out of a single G90 in 16:9 format?

georgeb

Without even breaking a sweat.......

Guest eandoz
Posted
Here is the standard warranty

http://www.jvcpro-australia.com/JVCPRO/jsp/c_warranty.jsp

My understanding is the extension is to this standard warranty

In a perfect world,YES..In the corporate World..NO... :blink: .

Extended warranties from what I have learnt are not worth the paper they're written on.I could be wrong with this company however,I am just talking from experience.

The manufacturer is there to make a profit on the product, and it is their best interest to manufacture a product less likely to warrant a warranty claim all within the circle of economic feasability.On the other hand a company that is "selling insurance"needs to make a profit from the policy's sold over the claims made.It is in 'their' best interest to make as much money as possible from their policies.For this reason you will find the extended warranty policy and FINE PRINT will vary from the manufacturers origonal warranty.

Having said that,I haven't read the extended warranty policy on the JVC and cant say whether it falls into the catagory of the afformentioned devious policies or not.

Maybe it's me but as soon as I see contracts and fine print I know I'm going to get shafted along the line somewhere.

Posted
Here is the standard warranty

http://www.jvcpro-australia.com/JVCPRO/jsp/c_warranty.jsp

My understanding is the extension is to this standard warranty

This part in JVC's warranty...

Statement of Warranty Conditions

...

2. Any parts that are subject to normal wear during operation of the product, such as magnetic heads (audio and video), laser pick-ups, T.V. picture tubes, projector lamps, projector display panels, LCD display panels, plasma display panels and other display panels, and that are not faulty due to manufacture defect, but must be replaced for optimum performance shall be replaced at the expense of the owner for parts and labour.

...

might provide the company offering the extended warranty a way to get out of replacing parts of the optical path, should it start to play up.

Given the stunts that Panasonic are pulling WRT honouring warranty calls on their projectors, who knows if this 3rd-party company might employ the same tatics.

Regards

David

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