betty boop Posted April 4, 2007 Posted April 4, 2007 well my laptop decided it needed to do a windows update, quite an unusually lenghty one. now it seems I have a black unused section of screen to the right. my resoluton setting for the display is reduced to 996x768 from 1024x768. also now I'm gettign a message that my usb ports are malfunctioning. bloody windows ! si there an easy way aroudn these guys ? or is a full system restore the only option ? ps by hte way not sure what other errors or system misfits lay in waiting !
digitalj Posted April 4, 2007 Posted April 4, 2007 well my laptop decided it needed to do a windows update, quite an unusually lenghty one. now it seems I have a black unused section of screen to the right. my resoluton setting for the display is reduced to 996x768 from 1024x768. also now I'm gettign a message that my usb ports are malfunctioning.bloody windows ! si there an easy way aroudn these guys ? or is a full system restore the only option ? ps by hte way not sure what other errors or system misfits lay in waiting ! I always have mine set to 1280x1024
betty boop Posted April 4, 2007 Author Posted April 4, 2007 well my laptop decided it needed to do a windows update, quite an unusually lenghty one. now it seems I have a black unused section of screen to the right. my resoluton setting for the display is reduced to 996x768 from 1024x768. also now I'm gettign a message that my usb ports are malfunctioning.bloody windows ! si there an easy way aroudn these guys ? or is a full system restore the only option ? ps by hte way not sure what other errors or system misfits lay in waiting ! I always have mine set to 1280x1024 969x768 is hte most the friggin thing will let me have it on now - with the vertical black unused section on the right hand side !
GoForMoe Posted April 4, 2007 Posted April 4, 2007 bloody windows ! si there an easy way aroudn these guys ? or is a full system restore the only option ? Go into add or remove programs (in control panel) click 'show updates' then scroll down and look for the Windows Software Updates section and either randomly remove some of them or look on the ms site for the KB number that is on the end of them. If you are lucky that might remove the problematic update. If it doesn't start in safe mode and try using the system restore function to roll back to before the update (there is usually one made before major updates). Failing all that a reinstall is the best option.
50mxe20 Posted April 4, 2007 Posted April 4, 2007 Or go to the Microsoft update site, and then switch to the knowledge base and type in your problem. There may well be a patch to fix it. I had a problem with a Windows XP upgrade today. Suddenly got a DLL error. Went to this site and found a patch in about 60 seconds.
Mcrackn Posted April 4, 2007 Posted April 4, 2007 You got a link Lyle? We have a couple of machines at work here with probably the same problem (dll error) and I'm too lazy to search
betty boop Posted April 4, 2007 Author Posted April 4, 2007 You got a link Lyle? We have a couple of machines at work here with probably the same problem (dll error) and I'm too lazy to search I wish I had a link too. spent a bit of time on both the MS & windows site with no luck. ended up doing a windows driver roll back on the video driver got my screen back the right size ! the usb ports for some reason seem to no longer have a problem on the device manager hope theyre workign properly ! either way not totally pleased with the wondows update process. it shoudl give you options on rebooting after an update to try fix any issues that might pop up.
Mcrackn Posted April 4, 2007 Posted April 4, 2007 Nevermind, someone else here found the patch patch and is writing up some docco as we speak
50mxe20 Posted April 5, 2007 Posted April 5, 2007 You got a link Lyle? We have a couple of machines at work here with probably the same problem (dll error) and I'm too lazy to search I blew it away but I think this is it. http://support.microsoft.com/kb/935448/en-us
50mxe20 Posted April 5, 2007 Posted April 5, 2007 You got a link Lyle? We have a couple of machines at work here with probably the same problem (dll error) and I'm too lazy to search I blew it away but I think this is it. http://support.microsoft.com/kb/935448/en-us And specifically:http://www.microsoft.com/downloads/details...;displaylang=en
betty boop Posted April 5, 2007 Author Posted April 5, 2007 I spoke too soon. my usb ports on the laptop are screwed and theres no roll back I can do to fix that. grrr it says to disconnect the device and try again how the hell do you disconnect usb ports !
50mxe20 Posted April 5, 2007 Posted April 5, 2007 I spoke too soon. my usb ports on the laptop are screwed and theres no roll back I can do to fix that. grrr it says to disconnect the device and try again how the hell do you disconnect usb ports ! Try running the hardware wizard and reloading the drivers.
mello yello Posted April 5, 2007 Posted April 5, 2007 I spoke too soon. my usb ports on the laptop are screwed and theres no roll back I can do to fix that. grrr it says to disconnect the device and try again how the hell do you disconnect usb ports ! The screen problem sounded like a drivers issue and you proved that Try reloading the Chipset drivers..if its a Dell they are in the Utilities CD. What sort of laptop is it al? Might be able to Google a similar problem with a solution for it by now if it was the MS update that clobbered them.
betty boop Posted April 5, 2007 Author Posted April 5, 2007 I spoke too soon. my usb ports on the laptop are screwed and theres no roll back I can do to fix that. grrr it says to disconnect the device and try again how the hell do you disconnect usb ports ! Try running the hardware wizard and reloading the drivers. cant seem to find the wizard. where does he hang out usuallly ?
betty boop Posted April 5, 2007 Author Posted April 5, 2007 I spoke too soon. my usb ports on the laptop are screwed and theres no roll back I can do to fix that. grrr it says to disconnect the device and try again how the hell do you disconnect usb ports ! The screen problem sounded like a drivers issue and you proved that Try reloading the Chipset drivers..if its a Dell they are in the Utilities CD. What sort of laptop is it al? Might be able to Google a similar problem with a solution for it by now if it was the MS update that clobbered them. not a dell mell its an old clunker tosh TE2100
betty boop Posted April 5, 2007 Author Posted April 5, 2007 ok went into the device manager and hit the delete button on the usb ports and the usb root hub. got rid of it altogether. then did a reboot and low and behold they foudn their own drivers and should be workign I think !
Nevyn72 Posted April 5, 2007 Posted April 5, 2007 You got a link Lyle? We have a couple of machines at work here with probably the same problem (dll error) and I'm too lazy to search I blew it away but I think this is it. http://support.microsoft.com/kb/935448/en-us And specifically:http://www.microsoft.com/downloads/details...;displaylang=en Wish I knew about this! I ended up going to the realtek website and downloading & installing the latest drivers...... Seemed to work though!
50mxe20 Posted April 5, 2007 Posted April 5, 2007 I spoke too soon. my usb ports on the laptop are screwed and theres no roll back I can do to fix that. grrr it says to disconnect the device and try again how the hell do you disconnect usb ports ! Try running the hardware wizard and reloading the drivers. cant seem to find the wizard. where does he hang out usuallly ? Start/control panel/add hardware is one way I think.My computer/manage/device manager/usb is another possibly.
50mxe20 Posted April 5, 2007 Posted April 5, 2007 I spoke too soon. my usb ports on the laptop are screwed and theres no roll back I can do to fix that. grrr it says to disconnect the device and try again how the hell do you disconnect usb ports ! There you go.
Austen Posted April 5, 2007 Posted April 5, 2007 For those who it is relevant for, www.AutoPatcher.com is a pretty good site. They have all the updates in one file (yeah, around 300Mb, dial-ups need not apply) that you can save to CD or whatever and update your new install in one go, instead of spending hours on MS site, rebooting your new install several hundred times. Another good thing, when you go to apply the AutoPatcher files, you get a menu of a zillion options you can tweak your Windows install with. I reckon it's a great concept, as always YMMV........... Austen.
Scorchie™ Posted April 6, 2007 Posted April 6, 2007 If your graphics are still stuffed, it may be that Windows has installed its driver instead of your proper one via Windows Update. Just go to the manufacturer's website and download the video driver relevant to your model and it usually sorts that out. USB problem potentially similar, although it normally doesn't force hardware updates on you unless you went to the custom section and DIY.
betty boop Posted April 6, 2007 Author Posted April 6, 2007 If your graphics are still stuffed, it may be that Windows has installed its driver instead of your proper one via Windows Update. Just go to the manufacturer's website and download the video driver relevant to your model and it usually sorts that out.USB problem potentially similar, although it normally doesn't force hardware updates on you unless you went to the custom section and DIY. thanks canife the graphics are now fine since I rolled back the driver. I'll try the toshiba website to see if they have any drivers there for the usb which is still showing as a problem.
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