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Posted

Wow. I thought the old warranty was bad... this is just awful! I can't believe they are allowed to do this to their customers. :blink:

1. The product may be warranted for 24 months from the date of purchase (if we feel like it). The optical block parts are warranted for the first 4,000 (Panasonic) hours during this warranty period. Subject to The Almighty Panasonic's whims, The Almighty Panasonic or it's Authorised Disservice Centre will perform the absolute minimum of service on the product with charges for parts and labour if, in the opinion of The Almighty Panasonic, the product is found to be faulty within the warranty period.

2. This warranty only applies to The Almighty Panasonic's products purchased in Australia, when the moon is in the fourth house of Mars and is aligned with Venus, and only when sold by The Almighty Panasonic Australia or it's Authorised Distributors or Dealers and only where the products are used and serviced within Australia or it's Territories. (Please note that Victoria, Tasmania, New South Wales, Western Australia, Queensland, South Australia, the Northern Territory and the ACT are not considered to be states or territories of Australia for warranty purposes). Warranty cover only applies to service carried out by a Panasonic Authorised Disservice Centre and only if valid proof of purchase is presented when warranty service is requested. (Please note that a receipt or bill of sale is not considered proof of purchase for warranty purposes).

3. This warranty only applies if the product has been installed and used in accordance with the The Almighty Panasonic's recommendations (as noted in the User Confusion manual) under normal use and reasonable care (in the opinion of The Almighty Panasonic). (Please note that any usage of the product will constitute unreasonable care in The Almighty Panasonic's opinion). The warranty covers normal (in The Almighty Panasonic's opinion), domestic usage for which the unit was not properly designed and does not cover damage due to poor design, malfunction or failure resulting from use of incorrect voltages supplied by a faulty power supply, incorrect installation due to the User Confusion Manual, accident, misuse, neglect, buildup of dirt or dust due to inefficient filter design, maladjustment of customer controls (i.e; if any setting is adjusted from it's default), infestation by the souls of the damned, tampering or repair by unauthorised persons (i.e; anyone, at any point, who comes within a ten metre radius of the product and may or may not be responsible for it going titsup), or exposure to abnormally corrosive conditions (please note that the Earth's atmosphere is considered to be abnormally corrosive for warranty purposes.

4. This warranty does not cover the following items unless we say so.

(1) Original factory fitted lamp with more than five minutes usage

(2) Consumables including but no limited to dust filters, batteries, the projector, etc.

(3) Optical block parts if the product is used continuously in excess of 40 minutes, more than 3 times per year.

(4) If regular maintenance (every 100 hours) is not carried out (i.e; sacrificing your firstborn child to The Almighty Panasonic) or warnings noted, as described in the User's Confusion manual.

5. If warranty service is required you should:

(1) Pray to your various gods

(2) Telephone The Almighty Panasonic's Customer Lack Of Care Centre on 132***, or visit our website

(3) Send or carry in the product to an Almighty Panasonic Authorised Disservice Centre together with your proof of purchase receipt as a proof of purchase date. (As noted in Section 2 a receipt or bill of sale is not considered proof for warranty purposes.

6. The warranties hereby conferred do not extend to any costs associated with actually servicing your projector or providing you with any after sales support.

The Almighty Pansonic's Authorised Disservice Centres are located in the most inconvenient places we could find, and coverage will vary based on whether or not we can be bothered helping you. For advice on exact Authorised Disservice Centres please blow us. Alternatively you can call the Customer Lack Of Care Centre on 132***, or visit our website, whose address we will not give you.

Unless otherwise specified to the consumer the benefits conferred by this express warranty are not actually worth anything. By this point we assume you have stopped reading because you have realized that we have your money and you are pretty much f*****d. :D

Posted

:blink:

I realise this is a p!ss take but it's just too close to the mark.

They make the most popular and best rated projectors at the moment according to projectorcentral.com. I just wish these same reviews would make a mention of the warranty conditions that are being sureptitously and retrospectively added. I mean voiding a warranty if the pj is used more the 4 hours at a time 3 times a week is appalling.

I understand why people who don't know better would choose something from these guys based on the reviews but anyone who's been on these forums and read about how the company deals with faults and customer complaints would be pretty silly in my view.

Anyway that's about as much grizzling as I need to do. Got my money back and I'm set to buy something better from someone better.

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