Kabal Posted March 6, 2007 Posted March 6, 2007 This probably wont be all that accurate but its worth a try
davep Posted March 6, 2007 Posted March 6, 2007 Maybe add in "I have no intention of owning one" in the second poll group for those wanting to vote pointlessly
HoffY Posted March 6, 2007 Posted March 6, 2007 had 2 shutdowns withing the first 3 weeks (roughly) and none since (that has been seen).
F111 Posted March 6, 2007 Posted March 6, 2007 Shutdowns We have just reached shutdown #4 on our 60". Sound Loss Also, we have experienced Sound Loss (unrelated to shutdowns, digital tuner sound output only) on 3 occasions, requiring a complete shut down followed by cool down cycle ~1 min and mains disconnection for ~30 seconds to restore sound. Purchase date Late November 2006. PS Luckily, we are still in love...
MLXXX Posted March 6, 2007 Posted March 6, 2007 60"SXRD purchased early January 07. So far so good: no shutdown ['reset'] anomaly observed.
Greebs Posted March 6, 2007 Posted March 6, 2007 Purchased late November, one shutdown about one week ago.
Nevyn72 Posted March 6, 2007 Posted March 6, 2007 Somebody is telling fibs! 9 responses to shutdown options 10 people claiming they already own one.....
Greebs Posted March 6, 2007 Posted March 6, 2007 Somebody is telling fibs!9 responses to shutdown options 10 people claiming they already own one..... I noticed that earlier too, but it's evened up now somehow...
AndrewWilliams Posted March 7, 2007 Posted March 7, 2007 Mine was fine for the first 3 weeks and then I had 3 shutdowns in the 4th week and then a permanent shutdown. I also voted 'True" in the second vote because I technically don't own one any more.
bones_1284 Posted March 14, 2007 Posted March 14, 2007 So could this fault be only applicable to models purchased/made before a certain date? By the way how come I can't start a new topic?
drsmith Posted March 14, 2007 Posted March 14, 2007 Interesting results so far, 9 out of 15 have reported shutdown issues.
bones_1284 Posted March 14, 2007 Posted March 14, 2007 Yeah kinda puts me off buying, but is there anything else with as good or better picture quality, size & price? Is this the only issue with this TV? I can't really justify the extra 1600 or so dollars for the 70"
peter2000 Posted March 14, 2007 Posted March 14, 2007 So there is a problem/fault with this TV? sorry been away for a while.
AndrewWilliams Posted March 14, 2007 Posted March 14, 2007 Yeah, although it's not quite a deal-breaker. Some 60" sets basically reboot themselves once every couple of weeks - normally when you're watching the climax of your favourite TV show/movie, or when you've got 6 smart-arse mates around watching footy who then poke fun at your fancy TV - Murphy's Law! It takes about 30 seconds for the TV to reset itself so it's quite annoying though thankfully rare. The biggest problem is that it's very difficult to demonstrate to a repairer a problem that only happens every couple of weeks.
Ata Posted March 19, 2007 Posted March 19, 2007 Hi all, Is there anyone with shutdown problems who have bought the set in February or March? I am wondering if the problem might have been fixed in the current batches? -- Ata
laurie Posted March 19, 2007 Posted March 19, 2007 You will not know that unless people do what I suggested before and that's is serial numbers posting cheers lauire
Ata Posted March 21, 2007 Posted March 21, 2007 You will not know that unless people do what I suggested before and that's is serial numbers posting I think there may be some issues posting real serial numbers in a public forum. On the other hand, posting purchase dates, anonymously or not, is not a problem. -- Ata
kendrew Posted March 24, 2007 Posted March 24, 2007 Only just found this topic (have been otherwise) and have added my votes. Thanks for starting, Kabal, a great idea. My synopsis: First SXRD 60: one shutdown during first evening viewing. Second (current) SXRD 60: four shutdowns: Shutdown 1 - Sunday, 14 January. Shutdown 2 - Thursday, 01 February (18 days). Shutdown 3 - Tuesday, 13 February (12 days). Shutdown 4 - Tuesday, 13 March (28 days). Tuesday, 20 March: a new Tuner board (DTAU module - Digital Tuner Australian) was installed by local Sony Service Tech, here at home, took about 20 minutes. New board looked identical with original (firmware change?) TV switched on fine and needed channels retuned. Picture settings seemed unaffected - at first. Later that night some serious viewing revealed a somewhat degraded SD performance via the internal tuner (more noticeable noise and artifacts). Even Prime's Home & Away (HD) was inferior to previous. Also the colour needed notching up very slightly. I am avidly rereading as many suggested tweaks as possible before I reset and start fiddling. I intensely dislike fiddling. Any suggestions? Please? Am considering getting an HD PVR which, hopefully, can be set up to output higher resolutions and perhaps bypass most of the SXRD processing - but that won’t happen until I have had an uninterrupted period of nil shutdowns - say two months. Fingers crossed.
Nullack1503559755 Posted March 25, 2007 Posted March 25, 2007 Shutdowns started in the first week, continued ever since. Had two last Friday night. Alot of problems trying to deal with Sony on my statutory right for a refund/replacement with the 70" model. People had theirs "repaired" to no effect so far and also an example of a replacement 60" with another 60" having the same fault. The 70" model does not appear to have this problem.
kendrew Posted March 25, 2007 Posted March 25, 2007 Shutdowns started in the first week, continued ever since. Had two last Friday night. Alot of problems trying to deal with Sony on my statutory right for a refund/replacement with the 70" model. People had theirs "repaired" to no effect so far and also an example of a replacement 60" with another 60" having the same fault. The 70" model does not appear to have this problem. It is a mystery, Bathrone, I confess it is very difficult to isolate. And I will not be content to accept a "70" in lieu of the "60" - because it simply will not fit our room parameters. I, for one, will not accept paltry, half-hearted attempts (by Sony) to absolve themselves from the 'shutdown' events as indicated in the SXRD 60s - by issuing "replacement tuners - etc.". A replacement "tuner" may cure the shutdowns - but may degrade PQ generally - as I note below. Tonight, I attempted a simple "reset" of settings - on the 'fly', during Prime's "ugly betty" ? ? ? Horrors - no improvement! (not withstanding Prime's rep. for poor HD) - definitely inferior PQ in comparison with original tuner module. If, after more options of adjustments are implemented and I find NO SATISFACTORY RESULT - - I WILL seek my rights via ACCC. Why should I accept a degraded PQ (SD, etc.) just to avoid the "shutdown phenomenon"? The most pertinent aspect is - the Sony SXRDs are represented as having the 'best' PQ, currently (among plasmas/LCDs, et.). As from my new tuner installation, I absolutely disagree - and suspect that in order to correct the "shutdowns" in certain units, a modified module has been released - which may be more stable - but does NOT come up to the original claims of PQ. I will not accept this - NO WAY! !
Owen Posted March 25, 2007 Posted March 25, 2007 Maybe they should remove or disable the internal tuner and provide a HD STB like they do with the 70”. That would seem to be a good solution if it’s practical.
kendrew Posted March 26, 2007 Posted March 26, 2007 Maybe they should remove or disable the internal tuner and provide a HD STB like they do with the 70”. That would seem to be a good solution if it’s practical. Seems like a good idea Owen. But is it possible that different STBs perform at (noticeably) varying levels between units of the same model - and yet comply with specification parameters? It appears there are so many possibilities. Previously I have read posts in the Owners Thread which state that SD PQ is lousy on their SXRDs. Yet, until our tuner was replaced, I was able to live with the SD, knowing the limitations. Now, however, most SD gets on my nerves - it is so noisy and riddled with artifacts. Now I'm wondering if the SD PQ varies substantially between internal tuners. (Even our HD seems degraded in comparison with previous.) Please excuse being off topic - I'm in a dilemma - I don't know which thread to post to, just now. Your comments are most appreciated, Owen, and if you are so kind, I would be thankful if you will suggest the most logical steps to follow; in my search for an improved PQ with the current tuner. I have said earlier, I shall wait to see if our SXRD shuts down in the next couple of months before getting an HD PVR.
bones_1284 Posted March 26, 2007 Posted March 26, 2007 Alot of problems trying to deal with Sony on my statutory right for a refund/replacement with the 70" model. People had theirs "repaired" to no effect so far and also an example of a replacement 60" with another 60" having the same fault. The 70" model does not appear to have this problem. You might have more luck dealing with the place you purchased from. The retailer has an obligation to refund, repair or replace a faulty product. They might have more power dealing with Sony? Has it been confirmed why the 70" model doesn't have the same problem? First I was reading it was the different lamp now the tuner, I guess its a mystery?
Nullack1503559755 Posted March 28, 2007 Posted March 28, 2007 It is confirmed no one with the 70" model has had any unexpected power cycling events.
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