Jump to content
IGNORED

Nice Stores And Nice People To Deal With


Recommended Posts

There are lots of threads about how badly stores and sales people are treating their customers. For example, the following link about JB...

http://www.dtvforum.info/index.php?showtopic=46263

However, that thread came out with a good experience from hoody1

see Matt at HN Carindale. take your receipts and he should match without drama. has done for me and another 2 forum members - both with 42px600a and the 50 models

So who are they ? Can you please post your recommendations about the store, location and person we should support with future purchases of HDTV. I am in the market with a number of friends and would like to reward the nicer people. :blink:

With enough of us buying from the nice people, we can send a message, backed by sales $, to those who treat us with disdain.

Link to comment
Share on other sites



  • Replies 43
  • Created
  • Last Reply

Top Posters In This Topic

good thread ccs! :blink:

let's reward those who are professional and give good service (not just cheapest prices).

best to explain what good experience each of us had, rather than just a name and store.

let me offer more info -

Matt not only matched price without quibble (although it was well below the price on his system which he showed me), he rang around to find the tv at a few stores because they were out of stock.

Then he rang to find someone who could deliver the next day (because I wanted it next day - didn't want to wait 48hrs).

I recommended him to another forum member and he had the same experience.

i'll be going back to see him in future.

Link to comment
Share on other sites



There are lots of threads about how badly stores and sales people are treating their customers. For example, the following link about JB...

http://www.dtvforum.info/index.php?showtopic=46263

However, that thread came out with a good experience from hoody1

So who are they ? Can you please post your recommendations about the store, location and person we should support with future purchases of HDTV. I am in the market with a number of friends and would like to reward the nicer people. :D

With enough of us buying from the nice people, we can send a message, backed by sales $, to those who treat us with disdain.

This is a good thread. It accentuates the positive :blink:

Link to comment
Share on other sites

Yep, there've been a few threads along these lines, and it's good to balance the "bastards" threads.

(As long as people corroborate accounts ... and make sure we don't get a stream of new members posting "I :blink: {myself} at the local HN" style advertising!)

However ... wouldn't it fit better in, say, the reviews sub-forum, rather than HDTVs & HD Compatible Displays?

Link to comment
Share on other sites

The big picture people in Hoppers Crossing.....Melbourne.....

Not sure what the guys name was (can't remember).....He was very patient & knew his HT stuff....Sat with him for 3 hours with my sister & brother in law.....

In the end, he gave me a copy of Alive! DTS sample disc.....

Link to comment
Share on other sites

(As long as people corroborate accounts ... and make sure we don't get a stream of new members posting "I :D {myself} at the local HN" style advertising!)

"On-line Forum Pty Ltd ~~

does not provide its Forums as vehicles for gratuitous advertisements by suppliers or their associates.

~~ may delete postings it judges to be gratuitous advertisements for products or services"

It is hoped that Members will REPORT any suspected breach of the above Forum Rules :blink:

Link to comment
Share on other sites

"On-line Forum Pty Ltd ~~

does not provide its Forums as vehicles for gratuitous advertisements by suppliers or their associates.

~~ may delete postings it judges to be gratuitous advertisements for products or services"

It is hoped that Members will REPORT any suspected breach of the above Forum Rules :blink:

Tough call that one.
Link to comment
Share on other sites



surely an easy way to monitor is if people put the prices they paid for certain items they bought.

Of course, no one is going to follow a recommendation on this thread if the price paid for the goods is at rrp.

no matter how 'nice' the rep is.

btw - I told Matt at HN carindale i saw the price for the 42px600a at $2500 (4 weeks ago) and wty for $250.

told him that's all I wanted to pay.

and the pana dmr-ex75 at $650.

done deal - him calling around to ensure I got it next day was plain good service regardless of how much he had to lose in profit - great attitude!

Link to comment
Share on other sites



"On-line Forum Pty Ltd ~~

does not provide its Forums as vehicles for gratuitous advertisements by suppliers or their associates.

~~ may delete postings it judges to be gratuitous advertisements for products or services"

It is hoped that Members will REPORT any suspected breach of the above Forum Rules :blink:

just need to read the PVR subforum to realise rule aren't adhered to

Philip

Link to comment
Share on other sites

Of course, no one is going to follow a recommendation on this thread if the price paid for the goods is at rrp.

no matter how 'nice' the rep is.

thats just plainly not true. good advice recommending not necessarily the best product in a certain category, but the best for the specific customer can save you far more than a discount off rrp, and there are plenty of customers who realise that.

ie. what would you prefer, someone who honestly talks you down from a HD LCD panel when they find out its for your elderly parents who just want something reliable to watch foxtel on, or someone who will give you 15% of the top HD model.

perhaps thats not the best example, but still in many cases you will walk out of the store spending less speaking to an honest knowledgable sales person, than someone who doesnt know anything and whose only means of getting a sale is to cut the price.

thats my opinion anyway, i'm sure many will disagree.

Link to comment
Share on other sites

However ... wouldn't it fit better in, say, the reviews sub-forum, rather than HDTVs & HD Compatible Displays?
I did not know where to put it, but because I am after a HDTV at the moment, I thought it was appropriate here. However, should the moderators see fit to move this to reviews, no objections from me.

Good to see that there are some nice people out there... :blink:

Link to comment
Share on other sites



Guest mistered

Travis at Retravision Mt. Waverley.

First experience was my Strong 5490 PVR. He rang around to order one for me, and still discounted the price $200 even though he could have charged full rrp. Delivered in less than a week.

Second encounter was purchase of my Hitachi 42" 8800 plasma. Not noly a great price, he then put it on his own ute and delivered it after he knocked off work. He helped get it up the front stairs, and even installed it. Brilliant!

Link to comment
Share on other sites

Yep, there've been a few threads along these lines, and it's good to balance the "bastards" threads.

(As long as people corroborate accounts ... and make sure we don't get a stream of new members posting "I :blink: {myself} at the local HN" style advertising!)

However ... wouldn't it fit better in, say, the reviews sub-forum, rather than HDTVs & HD Compatible Displays?

I've had a couple of great experiences at HN !

happy to head down there for a purchase next time if my display ever goes on the blink :D

Link to comment
Share on other sites

Mario @ Instyle HiFi in Sydney- dealing with the place for over 3 years ... great service... swapped a Yamaha Amp for me - had issues with LFE channel after about 2 months... got a new one... he sorted the warranty stuff out himself....

online, I have been buying gear from Lenexpo Electronics in the US for about 2 years now... great value for money and excellent service too ....

Link to comment
Share on other sites



  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...
To Top