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Harmony Remote Control Owners & Discussion Thread


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1 hour ago, richardnau said:

I have a faulty Elite - the touch screen has failed. Display still works, but can't get any touch response, and can't get past the 'this is how it works' screen that appears following factory reset.

Thats a downer ; reminds me why Rotel ditched their front panel osd on the 1098 pre  pro Rotel RSP-1098 A/V Preamp/Processor | Sound & Vision (soundandvision.com) ; just flakes after awhile when using ; pressing a touchscreen . Strange place for transport controls indeed ; my  650;s have better ergonomics and less pressing on its dinky touchscreen :$

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I think this is a deal breaker for me.  I like being self sufficient and having to call a physical human to reprogram my gear is painful for the both of us. 

I've been contacted by a company as a result of this thread with what they say is a cost effective alternative to the Logitech, albeit far more powerful in its ability (if desired). I have a sample co

Not disagreeing with you at all. You’re absolutely right. It’s not a replacement for Logitech,  but in the absence of that I took the plunge on an ‘alternative’.    With the amount of gear I go

On 27/03/2021 at 5:16 PM, richardnau said:

I have a faulty Elite - the touch screen has failed. Display still works, but can't get any touch response, and can't get past the 'this is how it works' screen that appears following factory reset.

 

Anyway, have been having discussion with Logitech, pointing out that not having spare parts or repair services for the product fails to meet their obligations under Australian Consumer Law. As my unit is out of warranty, I proposed to purchase from them a replacement at a discounted price (which I would deem a satisfactory response by way of meeting their obligations).

 

Long story short, they said they can't do that because the Elite is 'end of life', out of stock and won't be coming back. Very sad.

 

I have managed to acquire a Harmony Ultimate One (Amazon Oz) and paired it with my existing Hub. It's all working, but whoever thought that placing the play/pause (and other transport) controls at the top of the device - above the sensitive touch screen - must have been smoking something pretty iffy.

This is really disappointing by Logitech - based on all the posts above it sounds like they are indeed discontinuing the Harmony remotes; are not providing reasonable ongoing service for existing owners; and are staying as quiet as possible about their decision in the hope that remaining stock sells out to unknowing customers.

 

Will definitely be something I keep in mind next time I have a decision between a Logitech product or a competitor's.

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That's the NEEO which was super sweet, and threatened to kill off Logitech IMO - then Control4 saw the same potential and swooped on it. Now it's only available as part of a C4 system :(

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On 02/02/2021 at 4:44 PM, Marc said:

I found a heap of old Harmony remote threads, merged them, and pinned it as a Users Thread. 
I'm sure it will come in handy for all the Harmony fans out there (myself included).

 

Thanks, Marc.  :thumb:

 

I'm hoping someone can help me with the problem I am having with my Harmony 650.

 

I programmed it a couple of years ago to control 2 devices:

 

1.  My 8-channel volume device:

  • volume up & down and Mute, and
  • balance control.

2.  My miniDSP unit:

  • change the stored configuration.

I forget what I had to do to achieve this but it was pretty simple - and something to do with:

  • logging onto 'My Harmony'
  • plugging the Harmony remote into my PC, and
  • selecting 'Sony TV' as the device.

Everything had been working fine - until a couple of weekends ago ... when it stopped having an effect on my 2 devices.  I can no longer change volume with the Harmony 650 and can't change the stored config, either!  :(

 

Can anyone advise how to get it working again?

 

Thanks,

Andy

 

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21 minutes ago, andyr said:

 

Thanks, Marc.  :thumb:

 

I'm hoping someone can help me with the problem I am having with my Harmony 650.

 

I programmed it a couple of years ago to control 2 devices:

 

1.  My 8-channel volume device:

  • volume up & down and Mute, and
  • balance control.

2.  My miniDSP unit:

  • change the stored configuration.

I forget what I had to do to achieve this but it was pretty simple - and something to do with:

  • logging onto 'My Harmony'
  • plugging the Harmony remote into my PC, and
  • selecting 'Sony TV' as the device.

Everything had been working fine - until a couple of weekends ago ... when it stopped having an effect on my 2 devices.  I can no longer change volume with the Harmony 650 and can't change the stored config, either!  :(

 

Can anyone advise how to get it working again?

I assume you have changed the batteries? 

 

Procedure is correct, login to My Harmony and change device and/or activities.  When you connect the Harmony to the PC, top right corner should change colour and you can then download to Harmony,

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1 hour ago, Marc said:

That's the NEEO which was super sweet, and threatened to kill off Logitech IMO - then Control4 saw the same potential and swooped on it. Now it's only available as part of a C4 system :(

Yep and a hell of a sticker price jump from what their price was before the acquisition as a result.

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45 minutes ago, Snoopy8 said:

I assume you have changed the batteries? 

 

Hah - I thought you'd solved the problem there, Snoop ... but after I replaced the batteries (with ones from a recently-bought pack) and tried changing the volume again ... there was no change.  :(

 

45 minutes ago, Snoopy8 said:

 

Procedure is correct, login to My Harmony and change device and/or activities.  When you connect the Harmony to the PC, top right corner should change colour and you can then download to Harmony,

 

 

Mmmm, when I plugged in the Harmony 650, the top right 'Sync' button remained yellow - but the colour changed to blue after I clicked on the button.  Couldn't see any evidence of any activity happening - either on my PC screen or the Harmony 650 screen???

 

Then I decided to change the USB cable - and this time I saw something happening when I pressed Sync.  Yay!  :thumb:

 

Thanks very much for your assistance, Snoop - I think my problem was basically caused by low batteries ... but it seems the device needs a 're-Sync' after the batteries are changed.

 

Andy

 

 

 

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1 hour ago, andyr said:

Thanks very much for your assistance, Snoop - I think my problem was basically caused by low batteries ... but it seems the device needs a 're-Sync' after the batteries are changed.

Can usually change batteries and no need for re-sync.  I suspect your battery was really low...  Anyway, good to hear everything has ended up well.

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1 hour ago, bazzle said:

This one maybe an option to look at?

https://tinyurl.com/ygzy792n

 

Looks like an interesting device, but probably pretty clunky software implementation by comparison. (And it's not like there aren't some clunks in the Harmony system...)

 

I've always liked the idea of a scroll/click selector. I am totally sick of accidentally 'pushing' the central touch screen of the Harmony Ultimate One...

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That's really interesting, and "Harmony" inspired in more ways than one. I wonder if perhaps some sort of patent has expired and Logitech see a not so fruitful future for their remotes. Just speculating of course.

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In a move tipped by StereoNET and speculated by many AV enthusiasts over recent months, Logitech has announced it will no longer manufacture Harmony remotes.

View the full article

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:( I had a feeling there was some substance to the speculation.

 

I wouldn't worry toooo much. Those in the know would already be working on filling the void left here.
My money is on Amazon. An Alexa 'Mote. :)

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That is a shame and now has left a bit of a hole in the industry 

As Marc said, watch this space...... I hope

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11 minutes ago, Marc said:

Here's an affordable potential contender?

http://www.sofabaton.com/u1.html

Well, it is cheap but it’s not a patch on a hub enabled elite. The hub as an IR blaster was such a game change in terms of the Harmony performance.


I really hope someone else gets properly into this market or Control4 make their controller available in a semi standalone setup again.

 

I wanted a control4 setup to replace just what my Elite does and was getting no spare change out of $2800 when I was quoted.

 

ive got no interest in Alexa or anything else like that in this house. Just a reliable, intuitive common remote control interface please.

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Coincidence, or .... ?

 

Trying to make some changes to my Harmony config this morning, and once I edit an Activity I just get the "Connecting to Harmony Servers" message and it just times out. :(

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16 minutes ago, BugPowderDust said:

Well, it is cheap but it’s not a patch on a hub enabled elite. The hub as an IR blaster was such a game change in terms of the Harmony performance.

 

 

As a starting point though - they've got the database and the infrastructure already. They've recently released two additional platform specific remotes.

Logi had this market completely sewn up. As a manufacturer you really wouldn't have thought taking on Logitech would be possible but now ...

 

Reminds me of how they just abruptly quite the Squeezebox market. Guess there's just more money in computer peripherals. :(

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2 hours ago, Marc said:

Coincidence, or .... ?

 

Trying to make some changes to my Harmony config this morning, and once I edit an Activity I just get the "Connecting to Harmony Servers" message and it just times out. :(

 

Aah, that's no good, Marc.  :(

 

Try again tomorrow - maybe it's a temporary outage?

 

Andy

 

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On 11/04/2021 at 8:44 AM, Marc said:

Here's an affordable potential contender?

http://www.sofabaton.com/u1.html

Yes that one looks interesting. I was hoping given it had bluetooth it'd be able to control the Apple TV bluetooth like the Harmony can, but no luck.

 

The documentation / help on hem scarce too. I haven't seen doco on how to setup activities etc

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Oh gee what a disappointment this is with Logitech ceasing manufacture of Harmony Universal Remotes yet will still offer service for some time to come.

 

See here.

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On 27/03/2021 at 6:26 PM, cwt said:

Thats a downer ; reminds me why Rotel ditched their front panel osd on the 1098 pre  pro Rotel RSP-1098 A/V Preamp/Processor | Sound & Vision (soundandvision.com) ; just flakes after awhile when using ; pressing a touchscreen . Strange place for transport controls indeed ; my  650;s have better ergonomics and less pressing on its dinky touchscreen :$

Yes, I'm no fan of the touchscreen. I guess though with the harmony, worst case, so long as the buttons still work, you can use the smartphone app to start the activity, and then use the buttons.

 

It'd be nice if there were decent alternatives to the Harmony. There really aren't though. I keep wondering if I should buy a spare

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4 minutes ago, Mobe1969 said:

Yes, I'm no fan of the touchscreen. I guess though with the harmony, worst case, so long as the buttons still work, you can use the smartphone app to start the activity, and then use the buttons.

 

It'd be nice if there were decent alternatives to the Harmony. There really aren't though. I keep wondering if I should buy a spare

I too, prefer buttons for a remote, hence the 650 which has lasted at least 7 or 8 years. I suggest getting a spare while you can....

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3 hours ago, Mobe1969 said:

There really aren't though.

 

I've been contacted by a company as a result of this thread with what they say is a cost effective alternative to the Logitech, albeit far more powerful in its ability (if desired). I have a sample coming. First task will be to replicate the configuration I have in my media room now, and if it works, I'm happy to get behind it going forward. It does require more complex programming, which is offered in the price, and you can DIY as well but it is definitely more complex than the Harmony system. Will start a new thread in due course.

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It will be interesting to see who can replace the Harmony. Any one new will not have the huge database of remotes, a competitive advantage that killed the competition.  There was a range of products that covered the needs of those who wanted simple buttons and those who wanted to show off the expensive touch screens.  Setting up to start the HT, with various gear at the right settings was easy to do. Less well known is the ability to do complex sequences and macros, but they got me out of trouble a few times. Last, but not least, the Harmony made our hobby, family friendly and improved WAF.

 

Sigh... :hmm:  

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5 hours ago, Mobe1969 said:

It'd be nice if there were decent alternatives to the Harmony. There really aren't though. I keep wondering if I should buy a spare

 

I've got a good working Harmony Elite and I thought about it for a couple of days and take Logitech on their word that they will keep the online service running long term so I've got another new one on the way.

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5 hours ago, Snoopy8 said:

I too, prefer buttons for a remote, hence the 650 which has lasted at least 7 or 8 years. I suggest getting a spare while you can....

 

You wouldnt credit this snoopy but having just unpacked my Acurus Muse what do I find but another 650 remote only this one has the words "logi" up the top - the "tech'' has been eradicated /air brushed out:)  A stroke of luck for a change ☺️

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3 hours ago, Marc said:

 

I've been contacted by a company as a result of this thread with what they say is a cost effective alternative to the Logitech, albeit far more powerful in its ability (if desired). I have a sample coming. First task will be to replicate the configuration I have in my media room now, and if it works, I'm happy to get behind it going forward. It does require more complex programming, which is offered in the price, and you can DIY as well but it is definitely more complex than the Harmony system. Will start a new thread in due course.

Would be very interested as well

thanks ?

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19 hours ago, Marc said:

 

I've been contacted by a company as a result of this thread with what they say is a cost effective alternative to the Logitech, albeit far more powerful in its ability (if desired). I have a sample coming. First task will be to replicate the configuration I have in my media room now, and if it works, I'm happy to get behind it going forward. It does require more complex programming, which is offered in the price, and you can DIY as well but it is definitely more complex than the Harmony system. Will start a new thread in due course.

Nice! I'm eager to hear more!

 

Every other one though I've looked into, even the ones with bluetooth, the bluetooth was limited (Eg you couldn't control an Apple TV bluetooth, just IR - so no keyboard, no power off).

 

Some of the other high end ones too were just too hard to even figure out what you needed - like the MX 990 and the Control4. And anything requiring paying someone to set it up, I'm just not interested (and amusingly enough - that exactly was the last Harmony released - and that was I imagine a very silly waste of money and time for them, putting them in a negative frame of mind on the whole division...)

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  • 2 weeks later...

Fortunately I had decided to purchase a new 650 and  a Companion just before the news broke so paid regular prices and they arrived this week.

 

To be honest my home theatre barely needs a universal remote thanks to the HDMI CEC integration that seems to be working - for now.

20210423_072311.jpg

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Anyone interested in a Harmony Hub?

 

I found 5 items in stock at a retailer.

 

Price is $199 - Iam planning to buy all 5 and get a group discount.

I checked ebay and there are used and new ones avialable.

 

So:

  • if you want one, please send me a PM as well as the price I should ask to pay
  • your cost will be the price I get it for plus postage
  • my time is a donation to sna

 

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I just got an as new one from ebay.com (Harmony Smart remote inc hub)

This is a spare for the 2  currently owned.

Was $80 plus $17 shipping AU$

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I checked out ebay again and saw the rertailer is a rip off, even with discount of say 20 or 30% it wount be worth it, better to just sit and wait on ebay.

Edited by Jventer
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On 11/04/2021 at 8:44 AM, Marc said:

Here's an affordable potential contender?

http://www.sofabaton.com/u1.html

Thats the one I posted further up. Seems to be a reasonable option in my opinion. Watching with interest what one you have to play with :)

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4 hours ago, Jventer said:

I checked out ebay again and saw the rertailer is a rip off, even with discount of say 20 or 30% it wount be worth it, better to just sit and wait on ebay.

Available from HN for $128, eBay is pretty much always a rip off. You do need to do the research on there to get any good pricing.

https://www.harveynorman.com.au/logitech-harmony-hub.html

 

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